Kristion M Turner
Harper Woods,MI
Summary
Proven to enhance customer satisfaction through exceptional service and punctuality, as demonstrated at Genesis Cadillac. Skilled in safe driving and customer relations, effectively increasing client retention. Maintains vehicles meticulously, ensuring comfort and efficiency.
Overview
4
4
years of professional experience
Work History
Shuttle Driver/Service Porter
Genesis Cadillac
08.2021 - Current
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Maintained clean and neat shuttle for passenger comfort.
- Operated with safety and skill to avoid accidents and delays.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Shuttle Driver/Service Porter/Customer Service Representative
Bob Maxey Lincoln
12.2020 - 08.2021
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Enhanced customer satisfaction by providing timely and efficient shuttle services to various destinations.
- Provided exceptional customer service by addressing passenger inquiries professionally and courteously.
- Maintained a clean and comfortable vehicle for passengers, promoting a positive travel experience.
Customer Service Representative
AutoZone
09.2020 - 11.2020
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Grosse Pointe North High School
Grosse Pointe Woods, MI06.2019
Skills
- Punctuality
- Preventive Maintenance
- Passenger Assistance
- Fuel Efficiency
- Safe Driving
- Customer relations skills
Additional Information
Productivity software: Microsoft Office, Word Excel,Power Point and Outlook
Community Activist-Neighborhood Services Organization
Timeline
Shuttle Driver/Service Porter
Genesis Cadillac
08.2021 - Current
Shuttle Driver/Service Porter/Customer Service Representative
Bob Maxey Lincoln
12.2020 - 08.2021
Customer Service Representative
AutoZone
09.2020 - 11.2020
High School Diploma -
Grosse Pointe North High School
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