KRISTOFFER ALVARADO
Pahrump,NV
Summary
Knowledgeable customer service and sales professional well-versed in pawn shop practices and regulations. Basic mathematical skills and a flexible approach to solving routine and complex issues. Desiring to apply experience and skills to a challenging new role with room for advancement.
Overview
3
3
Languages
2
2
years of professional experience
Work History
Pawnbroker
Superpawn
Pahrump, NV
11.2024 - Current
- Appraised jewelry, firearms, and other items to determine value and authenticity, supporting informed lending decisions.
- Evaluate customer items for pawn value and marketability.
- Executed loan agreements and managed documentation for transactions, ensuring compliance and accuracy.
- Established loan repayment plans for customers.
- Inspected merchandise for condition prior to accepting it as collateral for loans or purchasing it outright from customers.
- Provided customers with detailed information about pawn policies. about pawn policies and procedures clearly.
- Ensured the store was kept clean, neat and organized at all times.
Education
St. Louis Adult Education
Las Vegas, NVSkills
- Item appraisal
- Loan documentation
- Loan writing
- Negotiations
- Negotiation techniques
- Cash handling
- Processing payments
- Inventory management
- Store audits
- Item pricing
- Market analysis
- Sales proficiency
- Merchandise purchasing
- Upselling techniques
- Customer service
- Effective communication
- Clear communication
- Training and coaching
- Teamwork orientation
- Marketing tactics
Languages
English
Professional
Tagalog
Limited
Spanish
Elementary
References
References available upon request.
Timeline
Pawnbroker
Superpawn
11.2024 - Current
St. Louis Adult Education