Highly skilled and experienced professional with a diverse background in event planning and customer service. Strong ability to deliver excellent service and effectively handle complex situations in fast-paced environments. Seeking to leverage my skills and experience to contribute to a dynamic team.
Hi, I’m
Kristoffer Andres
San Francisco,CA
Summary
Overview
4
years of professional experience
Work History
GSW Sports LLC
Guest Experience Supervision, Part-time
1 2023 - Current
Job overview
- Lead and support diverse groups of team members assigned in specific sections of Chase Center, as well as during Thrive City events and private events
- Acknowledge the strengths and needs of each team member so they perform to the best of their abilities.
San Francisco Giants Enterprises LLC
Guest Services Usher, Part-time
01.2022 - Current
Job overview
- Greet and guide guests to their seats, ensuring a seamless and enjoyable experience at the ballpark
- Assist guests with any questions or concerns they may have
- Manage ticket scanning and crowd control during high-volume events.
San Francisco Museum of Modern Art
Event Specialist, On-call
01.2021 - Current
Job overview
- Worked on an on-call basis to assist with event planning and execution
- Assisted with setup and breakdown of events, including coordinating with vendors and handling logistics
- Provided excellent customer service to ensure a positive experience for museum guests.
GSW Sports LLC
Concierge, Part-time
01.2022 - 01.2023
Job overview
- Broadening my knowledge and skills within the Warriors Organization and Chase Center, including coordination in premium spaces and Team Member Services
- Assisted guests with ticketing, merchandise, and general inquiries at the arena both during home games, Thrive City events, and private events
- Utilized excellent customer service skills to resolve any issues or complaints that arose
- Assisted with event setup and breakdown as needed.
GSW Sports LLC
Guest Experience Representative, Part-time
01.2021 - 01.2022
Job overview
- Four-time recipient of Champion Spotlight, awarded to team members with exemplary performance
- Coordinated and assisted members of the Ownership Team, while providing an unparalleled level of guest service and experience to our guests for all Golden State Warriors and Chase Center events
- Assisted with ticketing, merchandise, and general inquiries
- Helped to resolve any issues or complaints that arose.
Education
University of Santo Tomas
Bachelor of Arts in Communication Arts
University Overview
Skills
Event Planning
Languages
English
Filipino
Spanish
Projects
Projects
Podcast Producer & Host, Go Filipino: Let’s Learn Tagalog Content Creator, Equality PhilippinesTimeline
Guest Services Usher, Part-time
San Francisco Giants Enterprises LLC
01.2022 - Current
Concierge, Part-time
GSW Sports LLC
01.2022 - 01.2023
Event Specialist, On-call
San Francisco Museum of Modern Art
01.2021 - Current
Guest Experience Representative, Part-time
GSW Sports LLC
01.2021 - 01.2022
Guest Experience Supervision, Part-time
GSW Sports LLC
1 2023 - Current
University of Santo Tomas
Bachelor of Arts in Communication Arts
Similar Profiles
KURT HURLEYKURT HURLEY
Sales Account Representative at GSW MANUFACTURINGSales Account Representative at GSW MANUFACTURING
ALLEN LEONALLEN LEON
Desk Assistant at GSWDesk Assistant at GSW
Yorwin RujanoYorwin Rujano
Quality Control Inspector at GSWQuality Control Inspector at GSW