Kristoffer Dela Cruz
Carson,CA
Summary
- Performance-driven sales consultant with 11 years of experience selling in dynamic and fast-paced environments. Committed to working autonomously and with sense of urgency to meet goals. Adaptable and flexible to accommodate growing customer needs and requests while building relationships.
- Very sociable, calm and kind mannered person always willing to help and find the perfect solutions for any situations.
- Hardworking and loves to learn new things to be more knowledgeable.
Overview
11
11
years of professional experience
Work History
Verizon Sales Consultant
Bestbuy
Torrance, CA
11.2011 - Current
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Completed orders and organized product deliveries to meet customer timetables.
- Maintained organized, presentable merchandise to drive continuous sales.
- Stayed knowledgeable on latest innovations and technological advancements through continuous training.
Education
Vocational Nursing School - Nursing
Casa Loma College
Hawthorne, CA03.2008
Skills
- Product and Service Knowledge
- Responding to Difficult Customers
- Building Customer Trust and Loyalty
- Courteous with Strong Service Mindset
- Issue and Complaint Resolution
- Retail Merchandising
- Privacy and Confidentiality
- Customer Service and Assistance
- Maintaining Clean Work Areas
- Consultative Selling Techniques
- Calm and Professional Under Pressure
Accomplishments
- Group leader who guides others in learning and being able to improve efficiency
Hobbies
- Basketball
- Video games
- Card games
- Board games
- Traveling
- Trying new food/restaurants
Timeline
Verizon Sales Consultant
Bestbuy
11.2011 - Current
Vocational Nursing School - Nursing
Casa Loma College
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