Kristoffer Santiago
Amazon.com Services LLC
Ashland,CA
1
Language
1
Certification
5
years of professional experience
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Work History
Delivery Trainer
3 Years 1 Month- Trained new delivery drivers on operational procedures and safety protocols.
- Developed training materials to enhance driver performance and compliance.
- Conducted performance evaluations to identify skill gaps and areas for improvement.
- Facilitated workshops on best practices for efficient route management.
- Mentored junior trainers in effective instructional techniques and feedback methods.
- Collaborated with management to refine training programs based on driver feedback.
- Fostered strong communication skills among trainees by emphasizing clear verbal exchanges between dispatchers, customers, and fellow drivers during the course of duty.
- Ensured adherence to company policies during training sessions and assessments.
- Evaluated driver performance through regular ride-alongs, providing real-time feedback and coaching to improve overall effectiveness.
- Trained over 1500 Drivers over the course of employment.
Sortation Associate
1 Year 8 Months- Operated scanning equipment to ensure accurate package sorting and tracking.
- Collaborated with team members to maintain efficient workflow and meet daily targets.
- Monitored sortation processes for compliance with safety standards and operational guidelines.
- Trained new associates on equipment usage and sorting procedures to enhance team performance.
- Supported warehouse operations with manual loading, unloading, and palletizing of packages.
- Communicated effectively with supervisors to address issues promptly and optimize workflows.
- Moved pallets and packing material to designated vacant storage areas for operational safety.
- Processed incoming returns efficiently, ensuring compliance with company policies and standards.
- Processed 3000+ packages daily, sorting, and preparing for delivery
Education
Bachelor of Science - Biological Sciences
- Filipino-American Student Association Member
Skills
Student assessment
Patience and tolerance
Active listening
Team leadership qualities
Maintaining compliance
Instructional skills
Teamwork and collaboration
Attention to detail
Efficiency and time management
Multitasking Abilities
Problem-solving abilities
Certification
- Certified Non-CDL DOT Trainer, Amazon.com Services LLC - July 2023-Present
Languages
English
Native or Bilingual
Timeline
Delivery Trainer
Amazon.com Services LLC
07.2023 - CurrentRead More
Sortation Associate
Amazon.com Services LLC
11.2021 - 07.2023Read More
San Jose State University
Bachelor of Science from Biological Sciences
Read More