Kristopher Burwell

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Monitored project progress, identified risks and took corrective action as needed.
• Managed projects from procurement to commission.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Mentored junior team members in project management best practices to enhance their skills and contribute to better overall performance.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Enhanced overall project success by conducting thorough post-project evaluations and incorporating lessons learned into future efforts.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Maintained open communication by presenting regular updates on project status to customers.
• Met project deadlines without sacrificing build quality or workplace safety.

• Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
• Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.

• Implemented access control, intrusion detection systems, and CCTV solutions from the ground up.
• Provided comprehensive servicing for all systems.
• Over the last few years, I acquired expertise in programming and server-side management of all systems, along with ongoing maintenance responsibilities.
• Participated in the 24-hour service rotation..

Installed and serviced residential and commercial alarm systems, CCTV, home automation, audio systems, and comprehensive lighting control solutions.