KRISTOPHER CYR
Eagle,WI
Summary
Pharmacy operations leader with 20 years of experience across various pharmacy domains. Proven ability to enhance service delivery and operational efficiency through cross-functional teamwork and effective communication. Skilled in implementing innovative solutions that drive financial performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Director, Continuity of care
Ascension
04.2022 - Current
- Coordinated opening of specialty pharmacy in Wisconsin, enhancing access to specialized medications.
- Managed retail operations across 14 Michigan and 11 Wisconsin pharmacies.
- Executed financial improvement strategies, increasing profitability for pharmacy operations.
- Served as subject matter expert for retail pharmacy processing software.
- Oversaw inventory management to ensure optimal stock levels.
- Collaborated with care service lines to integrate services, improving patient care continuity.
Director, Central Pharmacy Business Operations
Ascension
10.2021 - 03.2022
- Oversaw mail order facility operations, managing services for 60,000 lives in new Austin, Texas location.
- Implemented process changes, boosting daily fills from 200 to 2,000-3,000 after January 1 insurance change.
Manager of Pharmacy Operations - Retail
Ascension Wisconsin
08.2017 - 10.2021
- Oversaw operations for nine retail pharmacies and one remote dispensing site, ensuring compliance and operational efficiency.
- Accountable for financial reporting in retail pharmacy division, providing insights for budgetary and strategic decisions.
- Strategized pharmacy operations for Milwaukee Field Hospital during COVID surge.
- Implemented Verity and transitioned to Macrohelix for 340B compliance in owned and contract pharmacies.
- Managed ‘med to bed’ program processes at hospital locations, enhancing patient discharge experience and medication access.
- Developed and maintained policies on immunizations, cash handling, controlled substances, compliance audits, and COVID uninsured billing.
Area Manager of Pharmacy
Roundy’s Supermarkets Inc/Kroger
02.2016 - 08.2017
- Managed operations for 23 pharmacies across Milwaukee and Kenosha under Pick N Save and MetroMarket banners.
- Supervised pharmacy managers and staff to ensure adherence to performance standards.
- Oversaw transition from Roundy's ownership to Kroger, ensuring seamless integration.
- Conducted hiring, firing, and disciplinary actions to uphold professional conduct.
- Developed strategic work plans to align clinical focuses with enhanced pharmacy services.
Pharmacy Manager
Pick N Save
New Berlin
08.2014 - 02.2016
- Managed day to day operations for highest volume Pick N Save in the Milwaukee area.
Pharmacy Manager
Target
West Allis
09.2008 - 08.2014
- Managed the highest volume store in the district at the time - West Allis.
- Acquired another store’s guests, files, and staff for 10 months during their store rebuild.
Pharmacy Manager (outpatient)
Aurora Health Care
Burlington, WI
05.2011 - 10.2011
- Collaborated with primary care providers to increase in-house sales.
- Achieved profitability as one of 5 stores out of 62 during my short time
Staff Pharmacist
Kanakanak Hospital Pharmacy
Dillingham, AK
02.2006 - 09.2008
- Delivered medication and education to predominately Yup’ik and Indian population of 4,000 in southwest Alaska.
- Assisted physicians in ER with administration of TPA, botulism antitoxin, and emergency medications.
- Managed Coumadin INR patients in ambulatory clinic, ensuring accurate monitoring and dosing.
- Contributed to patient safety committee by identifying and mitigating potential risks.
- Participated in P&T committee discussions to evaluate medication management practices.
- Collaborated with IT on electronic prescribing implementation, creating quick codes for physician orders.
- Operated critical access healthcare facility with an outpatient clinic, 12 inpatient beds, emergency room, and 21 village clinics.
Pharmacy Intern
CVS Pharmacy
Wakefield, RI
09.2001 - 05.2005
- Patient counseling in almost every aspect of outpatient pharmacy.
- Demonstrate efficiency with team members in a fast-paced environment.
- Highest volume CVS in chain.
Education
Doctor of Pharmacy -
University of Rhode Island College of Pharmacy
Kingston, RI01.2005
Skills
- Pharmacy operations management - mail order, retail, specialty, & acute care
- Financial analysis and budgeting
- Inventory control and optimization
- Regulatory compliance
- Process improvement strategies
- Customer relationship management
- Strategic planning and execution
- Performance evaluation
- Cross-functional teamwork
- Effective communication skills
- Change management processes
- Quality assurance practices
- 340b program compliance
Certification
- State of Wisconsin pharmacist, 01/01/08, present
- State of Texas pharmacist, 01/01/22, present
- AHA BLS for Healthcare providers (CPR and AED), 01/01/10, present
- APhA Pharmacy-based Immunization Delivery, 01/01/10, present
Technology Knowledge
QS1, Mckesson EnterpriseRx, ComputerRx, Verity 340B, MacroHelix 340B, Pharmaforce, Therigy, Supplylogix, Parata MAX, Coreflex, Malvern, All Microsoft products, PDX, PDX-EPS, Outcomes, Mirixa
Clinical Rotations
- Kanakanak Hospital, Dillingham, AK, 10 weeks, Prepare intravenous admixtures, counsel patients, participate in daily rounds with medical team.
- CVS RBO, Woonsocket, RI, Experience the flow of information throughout the CVS corporation by shadowing pharmacy school recruiters, district managers, and pharmacy supervisors in the New England area; organize presentation for pharmacy supervisors regarding Medicare Part D implementation; present to the regional vice president on the impact of a business rotation.
- Express Scripts, St Charles, MO, Develop drug formularies and innovative programs with cost-saving incentives in the product design division of an insurance company.
- Waltz Pharmacy, Camden, ME, Compound non-commercially available products for use in women’s hormone replacement and seniors; consult for local nursing homes and small Isleboro clinic.
- Togus VA Hospital, Togus, ME, Conduct counseling sessions with patients regarding coumadin and antilipid therapy.
Timeline
Director, Continuity of care
Ascension
04.2022 - Current
Director, Central Pharmacy Business Operations
Ascension
10.2021 - 03.2022
Manager of Pharmacy Operations - Retail
Ascension Wisconsin
08.2017 - 10.2021
Area Manager of Pharmacy
Roundy’s Supermarkets Inc/Kroger
02.2016 - 08.2017
Pharmacy Manager
Pick N Save
08.2014 - 02.2016
Pharmacy Manager (outpatient)
Aurora Health Care
05.2011 - 10.2011
Pharmacy Manager
Target
09.2008 - 08.2014
Staff Pharmacist
Kanakanak Hospital Pharmacy
02.2006 - 09.2008
Pharmacy Intern
CVS Pharmacy
09.2001 - 05.2005
Doctor of Pharmacy -
University of Rhode Island College of Pharmacy