Kristopher Fontane
Orlando,FL
Summary
Passionate Assistant Manager and Line cook with 4 years' experience, 3 as a line cook and 1 as an Assistant Manager. Brought service times to record lows along with all time high customer satisfaction. Assisted store on multiple occasions to prepare for inspections. Seeking to further develop leadership and customer service skills and improve upon prior experiences.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Zaxby's
Winter Park, FL
05.2018 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
- Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
- Assisted with inspections to ensure highest scores possible
- Assisted in organizing and overseeing assignments to drive operational excellence
- Recognized staff for contributions to company success to foster engagement and increase productivity
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Made hiring recommendations to increase company's productivity and profitability with quality workers
- Increased employee performance and job satisfaction to strengthen retention and engagement
Education
High School Diploma -
Winter Park High School
Winter Park, FL05.2017
Skills
- Shift Coverage
- Managing Multiple Priorities
- Directing Team Members
- Employee Coaching and Motivation
- Food Safety and Quality
- Store Opening and Closing Procedures
Accomplishments
Helped my store accomplish record service times on multiple occasions and assisted in with multiple inspections and helped the store pass with flying colors
Timeline
Assistant Manager
Zaxby's
05.2018 - Current
High School Diploma -
Winter Park High School
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