Open To Work
Kristopher Johnson
Sherman Oaks
Summary
Seasoned Assistant Front Office Manager with background in hospitality and customer service. Possess strong skills in staff supervision, guest relations and operational management. Proven ability to improve efficiency of front office operations while maintaining high levels of guest satisfaction. Known for fostering positive work environment and motivating team members to excel.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
Work History
Personal Trainer
Legend Fitness Co.
Los Angeles
07.2024 - Current
- Designed personalized fitness programs for diverse client needs.
- Conducted individual and group training sessions to enhance client engagement.
- Provided nutritional advice to support fitness goals and healthy lifestyles.
- Motivated clients through challenges to maintain consistent training schedules.
- Scheduled appointments with clients and communicated effectively with them via phone or email.
- Provided instructions in proper form, technique, and safety when performing exercises.
- Studied multiple programs to provide health education, wellness, and fitness program development to clients.
- Built and continually expanded knowledge and expertise on latest fitness trends and programs and kept class content fresh and interesting.
Assistant Front Office Manager
The West Hollywood EDITION
West Hollywood
07.2020 - 04.2024
- Aided in the opening of The West Hollywood EDITION
- Managed front office operations and ensured seamless guest experiences.
- Coordinated guest reservations and optimized room assignments.
- Handled guest inquiries and resolved issues promptly and professionally.
- Conducted daily briefing sessions with front office staff to review occupancy status, arrivals and departures, special requests and VIP guests.
- Provided leadership by setting an example for other employees to follow.
- Coached and counseled employees to enhance performance and eliminate process lags.
- Maintain accurate payroll records using advanced payroll software systems.
Front Desk Agent
Viceroy Hotel
Santa Monica
12.2016 - 07.2019
- Managed guest check-ins and check-outs efficiently at luxury hotel.
- Resolved guest inquiries and concerns promptly and professionally.
- Coordinated room assignments with housekeeping and maintenance departments.
- Assisted guests with local information and recommendations during their stay.
- Trained new front desk staff on procedures and customer service standards.
- Provided excellent customer service while upholding company policies.
- Collaborated with colleagues to ensure smooth operations of front desk area.
- Performed light housekeeping duties such as stocking supplies or cleaning surfaces.
Education
Medical Assistant
SOUTHERN CALIFORNIA HEALTH INSTITUTE (Sochi)
North Hollywood, CA 03.2025 - 02.2026
Some College (No Degree) - Business Administration
SACRAMENTO STATE
Sacramento, CA 09.2004 - 08.2006
Skills
- Patient Registration
- Preparing Patients for Examinations
- Vital Signs
- Injections
- Drug Calculations
- Recording Medical Histories
- Insurance Payment Posting
- EKG/ECG
- Fitness program design
- Wellness coaching
- Personal training techniques
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridMinimum Desired Compensation
$35/hrTimeline
Medical Assistant
SOUTHERN CALIFORNIA HEALTH INSTITUTE (Sochi)
03.2025 - 02.2026
Personal Trainer
Legend Fitness Co.
07.2024 - Current
Assistant Front Office Manager
The West Hollywood EDITION
07.2020 - 04.2024
Front Desk Agent
Viceroy Hotel
12.2016 - 07.2019
Some College (No Degree) - Business Administration
SACRAMENTO STATE
09.2004 - 08.2006