KRISTOPHER JOHNSON
Citrus Heights,Ca
Summary
Intrinsically motivated General Manager currently in charge of 80+ employees, who thrives under pressure and goes above and beyond to create unforgettable guest experiences. 10 Years’ experience in various Food and Beverage settings. Including Soul Food, Japanese, Mexican, Italian and French restaurants and a 4- star hotel.
Diligent Leader with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
14
14
years of professional experience
Work History
General Manager
Fixins Soul Kitchen Sacramento
Sacramento, CA
12.2023 - Current
- Oversaw daily operations to ensure efficiency and adherence to quality standards.
- Developed training programs to enhance staff performance and customer service skills.
- Implemented inventory management processes to reduce waste and optimize supply chain efficiency.
- Analyzed financial reports to identify cost-saving opportunities and enhance profitability strategies.
- Led staff meetings to communicate operational goals and foster a positive work environment.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
SBE-General Manager
Katsuya Glendale/Katsuya Hollywood
Los Angeles
04.2017 - 08.2023
- Schedule and direct staff in daily work assignments to maximize productivity
- Exceeded all controllable financial targets and expectations
- Oversee the work of 80+ front and back of house employees to ensure compliance with brand standards, company policy and safety and health guidelines
- Daily focus on optimizing profits by controlling food, beverage and labor costs
- ACCOMPLISHMENTS
- Increased gross profit by 1.5% vs. PY
- Increased EBITDA and NOI by 4% vs. PY, Net income by 3.6% vs. PY
- Reduced total payroll, taxes and benefits by 1.3% vs. PY
Assistant General Manager
Salazar restaurant
Los Angeles
02.2016 - 03.2017
- Part of opening management team for Chef Esdras Ochoa
- Responsible for beverage management. Average total beverage cost of 19%
- Schedule, budget and oversee all FOH operations
Papillon Lounge & BlueStreak Pool Manager
Lowes Hotel
Santa Monica
05.2015 - 11.2016
- Manage and operate multiple Food and Beverage outlets as outlined by company policy and labor union agreements
- Increased average guest satisfaction rate measured by Clarabridge Surveys
Bar Manager/ Head Bartender
Trattoria Neapolis Italian Restaurant and Bar
Pasadena
05.2012 - 02.2015
- Provide excellent service and product for all guests. Won service and craft awards
- Operate and manage beverage operation implemented by Vincenzo Marianella and Diego Meraviglia
Education
Business Administration And Management
Pasadena City College
Pasadena, CASkills
- Team player who leads by example with honesty and integrity
- Calm and level headed during challenging situations
- Great at making connections and creating an ongoing professional relationship with guests and employees and vendors
- Efficient multi-tasker
- P&L management
Accomplishments
- Business Development: - Spearheaded acquisition of two competitor companies.Established and managed partner relationships on a daily basis. Developed new marketing strategy which increased customer base by 23%.
Timeline
General Manager
Fixins Soul Kitchen Sacramento
12.2023 - Current
SBE-General Manager
Katsuya Glendale/Katsuya Hollywood
04.2017 - 08.2023
Assistant General Manager
Salazar restaurant
02.2016 - 03.2017
Papillon Lounge & BlueStreak Pool Manager
Lowes Hotel
05.2015 - 11.2016
Bar Manager/ Head Bartender
Trattoria Neapolis Italian Restaurant and Bar
05.2012 - 02.2015
Business Administration And Management
Pasadena City College