Kristopher Johnson
Summary
Experienced leader in business operations, recognized for delivering exceptional customer service and managing teams effectively. Committed to enhancing client satisfaction and operational efficiency through strategic relationship management.
Overview
14
14
years of professional experience
Work History
Owner/Operator
Buckingham Valley Masonry
Buckingham
01.2026 - Current
- Oversaw daily operations, enhancing service delivery and fostering customer satisfaction.
- Handled customer inquiries and resolved issues to maintain positive relationships.
- Cultivated strong relationships with clients through attentive and responsive customer service.
- Managed daily operations of business, including hiring and training staff.
- Directed daily operations for masonry projects, facilitating effective client interactions.
Project Manager
Neill Contracting
Warrington
07.2024 - 12.2025
- Built strong partnerships with teams, vendors, and contractors to enhance collaboration and project outcomes.
- Coordinated project schedules to ensure timely completion of assigned tasks.
- Managed communication between team members and stakeholders, ensuring clarity and alignment on project updates.
- Collaborated with contractors to ensure adherence to project specifications, fostering quality delivery.
Foreman
Flatrock Construction
Green Lane
05.2020 - 07.2024
- Supervised daily construction activities to ensure project timelines were met.
- Enforced quality control standards across all construction tasks and operations.
- Trained new employees in safety regulations, operational procedures, and company policies.
- Inspected tools, materials, and equipment to ensure quality standards were met.
- Ensured all workers adhered to company policies and procedures.
Owner/Operator
Buckingham Valley Masonry
Buckingham
01.2012 - 05.2020
- Maintained quality control standards for all masonry work performed.
- Oversaw inventory management and procurement of materials and tools.
- Cultivated client relationships through effective communication and service delivery.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
Skills
- Business operations
- Customer service
- Communication skills
- Client relationship management
- Time management
- Conflict resolution
- Operational strategy
- Adaptability
Affiliations
- Volunteer- Coach, Warrington Blue Thunder Softball 2022-2024
- Volunteer- Coach, Penn Athletics Flag Football 2020-2022
- Volunteer- Coach, Doylestown Youth Rugby 2016-2018
- Head Wrestling Coach - Tamanend Middle School 2013-2016
- Asst. Wrestling Coach - CB East HS 1994-96
Accomplishments
- 2003-2009- USA Rugby Super League (Philadelphia-Whitemarsh RFC)
- 2003/2004- USA Rugby 7s All-star (Mid-Atlantic Region)
- 1997 USA Rugby Collegiate All-American (Indiana U. of PA)
- 1995 USA Rugby HS All-American
- 1992 and 1993 AAU Junior Olympian (wrestling)
Timeline
Owner/Operator
Buckingham Valley Masonry
01.2026 - Current
Project Manager
Neill Contracting
07.2024 - 12.2025
Foreman
Flatrock Construction
05.2020 - 07.2024
Owner/Operator
Buckingham Valley Masonry
01.2012 - 05.2020