Kristopher1 Jordan
Jacksonville,FL
Summary
Operations and technical leader with 8+ years of experience managing teams, streamlining processes, and maintaining mission-critical systems. Adept at improving productivity, implementing strategic initiatives, and training personnel. Holds a Top Secret Security Clearance and is pursuing a Bachelors Degree in Financial Services.
Overview
11
11
years of professional experience
Work History
Senior Operations Manager
Expertus Construction
01.2023 - Current
- Directed operations and strategic initiatives, increasing productivity by 15%.
- Improved project workflows by enhancing communication across departments.
- Led resource allocation and training programs to support business growth.
Operations Supervisor / Recruiter
U.S. Navy
12.2019 - 12.2022
- Managed a recruitment team, boosting enlistment rates by 20% through targeted strategies.
- Enhanced onboarding/training processes, improving performance and retention by 30%.
- Maintained compliance with Navy standards while safeguarding sensitive information.
Technical Systems Manager (Fire Control Technician)
U.S. Navy
02.2015 - 09.2019
- Oversaw maintenance and repairs of advanced missile guidance systems, ensuring operational readiness.
- Trained and supervised junior technicians, fostering high-performing teams.
- Supported system upgrades and strategic technical planning.
Education
Bachelors Degree - Financial Services
Florida State College at Jacksonville/ University of North Florida
Skills
- Operations Management
- Process Improvement
- Technical Troubleshooting
- Team Leadership
- Strategic Planning
- Project Coordination
- Logistics Optimization
Timeline
Senior Operations Manager
Expertus Construction
01.2023 - Current
Operations Supervisor / Recruiter
U.S. Navy
12.2019 - 12.2022
Technical Systems Manager (Fire Control Technician)
U.S. Navy
02.2015 - 09.2019
Bachelors Degree - Financial Services
Florida State College at Jacksonville/ University of North Florida
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