Kristopher Warren
T-Mobile/Assurance Wireless
San Diego,CA
26
years of professional experience
A seasoned professional with a proven track record of serving in high-pressure situations and excelling under challenging conditions. Leverage experience in military leadership and patient care to effectively build rapport, understand client needs, and close sales deals. Committed to utilizing transferrable skills and diverse experiences to thrive in the fast-paced and dynamic world of sales.
Work History
Connectivity Expert
1 Year- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Proved successful working within tight deadlines and a fast-paced environment.
Hospice Social Worker
2 Years- Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Developed strong rapport with diverse clientele by demonstrating cultural competency and sensitivity throughout service provision.
- Served as a liaison between hospices and external agencies such as hospitals or nursing homes to facilitate efficient patient transitions into hospice care settings.
- Cultivated a strong network of community partnerships, enhancing resource availability for patients and families during their time of need.
- Enhanced patient and family understanding of hospice services by providing thorough education and resources.
Hospice Social Worker
2 Years- Developed strong rapport with diverse clientele by demonstrating cultural competency and sensitivity throughout service provision.
- Improved patient care by conducting comprehensive psychosocial assessments and developing individualized care plans.
- Cultivated a strong network of community partnerships, enhancing resource availability for patients and families during their time of need.
- Increased awareness of available hospice services within the community through targeted outreach initiatives and educational presentations.
- Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
- Advocated for patients'' rights and wishes, coordinating with legal professionals to establish advance directives.
Mental Health Social Worker
3 Years- Participated in ongoing professional development opportunities to stay current on best practices in mental health social work field.
- Established trusting relationships with clients through empathetic listening and open communication techniques.
- Connected clients to appropriate resources within the community, promoting independence and selfsufficiency.
- Facilitated group therapy sessions, fostering a supportive environment for peer connection and shared learning experiences.
Patient Advocate
2 Years- Responded to patient concerns and questions with compassionate and knowledgeable service.
- Provided emotional support to patients and families during challenging medical situations, fostering trust and rapport.
- Monitored patient progress and provided emotional support.
- Managed patient complaints professionally and efficiently while maintaining strict adherence to HIPAA regulations.
- Resolved customer complaints using established follow-up procedures.
- Trained new staff on filing, phone etiquette and other office duties.
Drill Instructor/Squad Leader/Platoon Sergeant
9 Years- Increased overall unit readiness by conducting comprehensive drill exercises and evaluations.
- Maintained strict accountability for equipment inventory, reducing loss or damage to essential gear throughout the training process.
- Conducted regular assessments of trainee progress, providing constructive feedback for improvement.
- Created a supportive learning environment by fostering open communication between instructors and trainees.
- Enhanced trainee performance by implementing rigorous physical training and discipline programs.
Education
Master of Social Work - Aging and the Elderly Population
- Dean's List 2015-2017
- Academic Scholarship Recipient
- 3.9 GPA
- Veteran Student Body Member
Bachelor Of Arts - Human Services
- Honoree of Presidents List
- Dean's List All 4 Years
- Academic Scholarship Recipient
- 3.9 GPA
Associates - Sociology
- Dean's List 2011, 2012, 2013
- 3.9 GPA
Skills
Tech-Savvy
Active Listening
Organization
Team Oriented
Critical Thinking
Cultural Competence
Time Management
Problem-Solving
Teamwork and Collaboration
Organizational Skills
Calm Under Pressure
Decision-Making
Organization and Time Management
Verbal Communication
Problem Resolution
Accomplishments
2015: Ronald McDonald House Charities of San Diego Volunteer of the year Award.
2010: Recognized by the Los Angeles City Council for Volunteering with inner-city youth and preparing them for boot camp in the US Military.
Timeline
Connectivity Expert
T-Mobile/Assurance Wireless
01.2022 - 01.2023Read More
Hospice Social Worker
Vitas Healthcare
01.2019 - 01.2021Read More
Hospice Social Worker
Sonoran Winds
01.2018 - 01.2020Read More
Mental Health Social Worker
Department of Veterans Affairs
01.2015 - 01.2018Read More
Patient Advocate
Department of Veterans Affairs
01.2013 - 01.2015Read More
Drill Instructor/Squad Leader/Platoon Sergeant
United States Marine Corps
01.1997 - 01.2006Read More
Southwestern College
Associates from Sociology
Read More
University of Phoenix
Bachelor Of Arts from Human Services
Read More
University of Southern California
Master of Social Work from Aging and the Elderly Population
Read More