Kristy Brooks
Spokane Valley,WA
Summary
Proven Cash Vault Specialist with a track record of excellence at Washington Trust Bank, adept in cash handling and customer engagement. Mastered the art of maintaining accurate vault inventories and managing complex client transactions, demonstrating unparalleled attention to detail and problem-solving abilities. Achieved significant improvements in operational efficiency and client satisfaction.
Overview
14
14
years of professional experience
Work History
Cash Vault Specialist
Washington Trust Bank
06.2010 - Current
- Placing weekly FRB orders and deposits for multiple vaults to insure of enough cash on hand and maintain cash limits.
- Conducted regular audits of the vault's inventory, ensuring accuracy and accountability at all times.
- Oversee daily operations of multiple virtual vaults.
- Manage daily issuance of credits for clients utilizing Smart Safes.
- Manage daily balance of several G/L accounts.
- Assisted clients with inquiries regarding their accounts or transactions, resolving issues promptly while maintaining a professional demeanor.
- Submit monthly Account Analysis reports.
- Maintained on-schedule management of all branch and client order workflows.
- Balancing ATM Settlements, daily overview of ATM check deposits, assisting in client ATM disputes.
Education
High School Diploma -
Central Valley High School
Spokane Valley, WA06-2007
Skills
- Attention to detail
- Cash handling expertise
- Adaptability and flexibility
- Data entry efficiency
- Problem-solving abilities
- Time management
- Reliable and responsible
- Organizational skills
Timeline
Cash Vault Specialist
Washington Trust Bank
06.2010 - Current
High School Diploma -
Central Valley High School
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