KRISTY COOK MORGAN
Many,Louisiana
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
20
20
years of professional experience
Work History
Meal Site Manager
Sabine Council On Aging
Florien, Louisiana
08.2024 - Current
- Oversaw daily operations of senior programs and services at local aging council.
- Managed schedules and assigned tasks to ensure efficient service delivery.
- Supervised compliance with health and safety regulations in program activities.
- Collaborated with local organizations to enhance resource availability for seniors.
- Responded promptly to customer inquiries or complaints.
- Monitored worksite personnel to maintain high levels of quality and performance.
- Coordinated community outreach initiatives to promote awareness of aging services.
Data Entry Clerk
Hi Hope Industries
Dayton, Tx
08.2016 - 07.2024
- Completed data entry tasks with accuracy and efficiency.
- Followed established procedures to enter and process data correctly.
- Organized, sorted, and checked input data against original documents.
- Scanned documents and saved in database to keep records of essential organizational information.
- Entered and maintained accurate data in company databases.
Receptionist
Lone Star Vein Center
06.2005 - 08.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Education
GED -
Provencal Christian Academy
Provencal, LASkills
- Program management
- Compliance monitoring
- Health and safety
- Community outreach
- Data management
- Customer relationship management
- Effective communication
- Problem solving
- Conflict resolution
- Organizational skills
- Time management
- Site safety
- OSHA safety requirements
- Environmental awareness
Timeline
Meal Site Manager
Sabine Council On Aging
08.2024 - Current
Data Entry Clerk
Hi Hope Industries
08.2016 - 07.2024
Receptionist
Lone Star Vein Center
06.2005 - 08.2016
GED -
Provencal Christian Academy