Kristy Cuellar-Quevedo
Mission Hills,CA
Summary
Results-driven retail leader skilled in supervising sales floor operations and enhancing customer service. Expertise in coaching associates on product knowledge and sales techniques, managing inventory control, and visual merchandising. Effective in recruiting, training, and mentoring staff to maintain operational efficiency while ensuring accurate cash management and register activities.
Overview
8
8
years of professional experience
Work History
Supervisor
Bath & Body Works
Northridge, California
10.2018 - Current
- Supervised Bath & Body Works sales floor associates during daily store operations.
- Coached associates on customer service, selling, and product knowledge.
- Monitored visual merchandising to maintain Bath & Body Works brand standards.
- Directed replenishment tasks to support stockroom and sales floor readiness.
- Reviewed register activity and cash handling procedures for accuracy.
- Recruited and hired qualified candidates for various positions.
Education
San Fernando High School
San Fernando, CASkills
- Retail operations
- Visual merchandising
- Inventory control
- Cash handling
- POS systems
- Workforce scheduling
- Employee onboarding
- Sales coaching
- Team leadership
- Training and mentoring
- Coaching
- Conflict resolution
- Effective communication
Timeline
Supervisor
Bath & Body Works
10.2018 - Current
San Fernando High School