Kristy Groce
Shelbyville,TN
Summary
Motivated worker who is quick and eager to learn new things. Solid communication and problem solving skills. Productive and efficient work habits without supervision. Self-motivator with high energy.
Overview
14
14
years of professional experience
Work History
Virtual Service Officer/Deputy
Davidson County Sheriff's Office
09.2017 - Current
- Schedule zoom calls/visits for attorneys, court hearings, and parole hearings.
- Facilitate communication between inmates/arrestees with courts, judges, court systems, programs, and parole hearings.
Correcitonal Officer
Trousdale Turner Correctional Facility
02.2017 - 05.2017
- Observed behavior of residents individually and in groups.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
- Supervised inmates during meals, recreation and other activities.
- Assisted medical staff in distributing medications to inmates efficiently while securely handling sensitive materials.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Prepared reports to document incidents and violations.
Deputy Sheriff, Road Patrol
Trousdale County Sheriff's Department
06.2016 - 02.2017
- Maintained structure and security during court proceedings.
- Monitored traffic violations, issuing citations as necessary.
- Monitored criminal activity in community to identify suspicious activity.
- Coordinated traffic control efforts during major events or accidents for smoother flow of vehicles around affected areas.
- Served arrest warrants diligently while adhering to proper protocol for the safe apprehension of suspects.
Correctional Deputy Sheriff
Wilson County Sheriffs Office
08.2015 - 06.2016
- Enforced rules and regulations to maintain order among inmates.
- Conducted security checks of inmates and living areas.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.3
- Observed behavior of residents individually and in groups.
- Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
CNA/Activities Assistant
Quality Rehab And HealthCare
05.2010 - 08.2015
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Provided one-on-one and group activities to residents including games, pampering, music, arts, and crafts, exercise, and bible study.
- Went above and beyond to provide a safe and comfortable environment for all residents, specifically those dealing with serious medical conditions or lack of interest in participating in activities.
- Trained staff on proper meal delivery protocol, paying attention to dietary needs and specific to each resident.
Education
Associate of Applied Science - Business Management
Volunteer State Community College
Gallatin, TN05.2024
High School Diploma -
Trousdale County High School
Hartsville, TN05.2012
Skills
- Computer Skills
- Data Entry Software
- Crisis Intervention
- Microsoft Access (Word, Excel, Powerpoint, Outlook)
- Heartsaver First Aid
- Heartsaver CPR AED
- Behavioral and crisis intervention with inmates
- Communication and written skills
Timeline
Virtual Service Officer/Deputy
Davidson County Sheriff's Office
09.2017 - Current
Correcitonal Officer
Trousdale Turner Correctional Facility
02.2017 - 05.2017
Deputy Sheriff, Road Patrol
Trousdale County Sheriff's Department
06.2016 - 02.2017
Correctional Deputy Sheriff
Wilson County Sheriffs Office
08.2015 - 06.2016
CNA/Activities Assistant
Quality Rehab And HealthCare
05.2010 - 08.2015
Associate of Applied Science - Business Management
Volunteer State Community College
High School Diploma -
Trousdale County High School
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