Summary
Overview
Work History
Education
Skills
Timeline
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Kristy Hall

Frankfort,KY

Summary

Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.

Overview

16
16
years of professional experience

Work History

Shop Owner

Kjo's Creations
09.2017 - Current
  • Maintained accurate financial records, including sales reports, expense tracking, and budget management.
  • Developed loyal customer base by consistently delivering high-quality products and personalized service.
  • Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.
  • Managed inventory levels efficiently, ensuring optimal stock availability and minimizing overhead costs.
  • Boosted customer satisfaction by providing exceptional service and addressing any concerns promptly.

SRNA

Alliance Medical & Home Care
08.2008 - 01.2017
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Developed strong rapport with patients through empathetic listening skills and effective communication techniques that eased anxiety during transitions between facilities.
  • Demonstrated strong clinical skills in various settings, including hospitals, rehabilitation centers, long-term care facilities, and private homes.
  • Exhibited strong organizational skills by efficiently managing workloads in fast-paced environments with minimal supervision.
  • Responded quickly and calmly in emergency situations.
  • Maintained accurate and detailed documentation of patient information, ensuring compliance with facility policies and regulations.

Education

Associate of Arts - Psychology

University of Phoenix
Tempe, AZ
04.2013

Skills

  • Networking and partnerships
  • Pricing strategy
  • Business Operations
  • Customer service background
  • Marketing experience
  • Staff hiring and training
  • Marketing expertise
  • Social Media Marketing
  • Customer service expertise

Timeline

Shop Owner

Kjo's Creations
09.2017 - Current

SRNA

Alliance Medical & Home Care
08.2008 - 01.2017

Associate of Arts - Psychology

University of Phoenix

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Kristy Hall