Summary
Overview
Work History
Education
Skills
Personal Information
Timeline
Work Availability
Work Preference
Quote
CustomerServiceRepresentative
Kristy Hammonds

Kristy Hammonds

Healthcare
Clark Mills,NY

Summary

Dedicated and Passionate Healthcare Professional with experience working alongside and in support of doctors. Interviewed patients, interpreted test results, performed therapeutic procedures and maintained health and safety-compliant working environment. Excellent clinical, bedside manner, communication, teamwork, and health promotion skills.

Overview

15
15
years of professional experience
4
4
years of post-secondary education

Work History

Spark Delivery Driver

Walmart
11.2023 - Current
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.

Server

The Franklin Hotel
08.2022 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Clinical Care Coordinator

Betsy Ross Nursing and Rehabilitation
09.2015 - 05.2022
  • Enhanced patient care quality by developing and implementing comprehensive care plans for each individual.
  • Educated patients on disease management strategies, enabling them to make informed choices about their health and wellbeing.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Served as a liaison between patients, providers, insurers, and community resources to ensure optimal service delivery throughout the continuum of care.

Nurse Manager

Heritage Healthcare Center
06.2009 - 09.2015
  • Conducted performance evaluations and provided constructive feedback to support professional growth of nursing staff members.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Fostered open communication among nurses through regular team meetings, promoting collaboration and shared decision-making.
  • Supervised, directed, and motivated high-quality performance from nursing staff.
  • Established and continuously optimized unit schedules and individual work assignments.

Education

Bachelor of Science - Healthcare Administration

Grand Canyon University
Phoenix, AZ
05.2023 - Current

Associate of Science - Healthcare Administration

Mohawk Valley Community College
Utica, NY
09.1999 - 05.2002

Skills

  • Patient Education
  • Multitasking and Organization
  • Physical Assessment
  • Medical Terminology
  • Care Planning
  • Scheduling
  • Healthcare regulations
  • Clinical Leadership
  • Critical Thinking
  • Staff Development
  • Task Delegation
  • Medical Records Management
  • Customer Service
  • Records Management Systems
  • Calendar Management
  • Prioritizing Patients
  • Time Management
  • Administrative Support
  • Schedule Management

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Spark Delivery Driver

Walmart
11.2023 - Current

Bachelor of Science - Healthcare Administration

Grand Canyon University
05.2023 - Current

Server

The Franklin Hotel
08.2022 - Current

Clinical Care Coordinator

Betsy Ross Nursing and Rehabilitation
09.2015 - 05.2022

Nurse Manager

Heritage Healthcare Center
06.2009 - 09.2015

Associate of Science - Healthcare Administration

Mohawk Valley Community College
09.1999 - 05.2002

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Important To Me

Career advancementWork-life balance

Quote

It is never too late to be what you might have been.
George Eliot
Kristy HammondsHealthcare