Kristy Hardt
Plant City
Summary
Experienced onsite professional with a proven ability to develop high-performing teams through effective leadership and practical problem-solving. Skilled in enhancing collaboration and streamlining processes to achieve measurable organizational growth. Consistently delivers results that drive efficiency and productivity.
Overview
20
20
years of professional experience
Work History
Letter Carrier
United States Postal Service
Lakeland
07.2019 - 04.2022
- Adhered strictly to all federal laws governing the handling of confidential documents.
- Conducted routine vehicle inspections to ensure operational readiness and safety.
- Sorted incoming mail using automated systems and manual methods.
- Maintained accurate records of deliveries and undeliverable items.
- Loaded mail onto delivery vehicles ensuring proper security and balance of cargo.
- Delivered mail to residences and business establishments determined by specific route with on-time delivery of mail.
- Assisted customers with inquiries about postal services and products.
- Delivered mail and packages to designated routes efficiently.
Office Manager
CC&D
Thonotosassa
09.2018 - 04.2019
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Managed, scheduled and coordinated office functions and activities for employees.
- Organized company events including holiday parties, team building activities .
- Oversaw supply inventory, ordering supplies, and managing vendor relationships.
- Supported financial tasks including invoicing, expense tracking, and budget management.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Owner/Dispatcher
K Hardt Services
Plant City
11.2014 - 01.2019
- Developed and implemented efficient workflows for service execution.
- Managed daily operations and logistics for service delivery.
- Resolved customer inquiries and complaints effectively and promptly.
- Ensured compliance with safety standards and regulations in operations.
- Maintained relationships with existing clients by providing superior customer service.
- Ensured compliance with local, state, and federal regulations.
- Coordinated truck schedules to optimize delivery routes and improve efficiency.
- Managed freight documentation and ensured compliance with regulations and safety standards.
- Communicated with drivers to ensure timely pickups and deliveries across regions.
- Utilized dispatch software to track shipments and monitor vehicle locations in real-time.
Office Manager
Action Fabrication
Tarpon Sorings
03.2002 - 06.2016
- Supervised staff members, organized schedules and delegated tasks.
- Facilitated onboarding and training of new administrative personnel in office protocols.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Conducted performance evaluations providing constructive feedback to team members.
- Managed scheduling and calendar for multiple attorneys and support staff.
- Developed internal policies to improve workflow and team collaboration efforts.
- Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
- Oversaw supply inventory, ordering supplies, and managing vendor relationships.
- Managed office inventory and placed new supply orders.
- Supported financial tasks including invoicing, expense tracking, and budget management.
- Maintained filing system for records, correspondence and other documents.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Organized company events including holiday parties, team building activities .
- Assisted prospective tenants in navigating leasing options and property features.
- Prepared lease agreements, collected security deposits and rent payments from tenants.
- Handled incoming calls regarding availability of units, pricing information and other inquiries.
- Processed move-outs by completing final walkthroughs, collecting keys, inspecting unit condition and preparing documentation for accounting purposes.
- Implemented digital marketing strategies, including SEO, PPC, email marketing, and social media campaigns, to increase online presence.
- Developed marketing plans based on research results.
- Developed marketing plans for new product launches.
Education
High School Diploma -
Armwood High School
Seffner, FL06.2000
Skills
- Microsoft Office (Word, Excel, and Publisher)
- QuickBooks
- SAP Software
- Logistics software
- Professional customer service
- Data entry (60 WPM)
- Delivery driver
- Coordinator
- Accounts receivable
- Accounts payable
- Human resources
- Accounting
- Payroll
- Bookkeeping
- Onsite
- Delivery logistics
- Confidential document handling
- Vehicle inspection
- Office management
- Problem solving
- Effective communication
- Time management
- Team leadership
- Training and development
- Safety awareness
- Documentation & recordkeeping
- Team building
- Teamwork skills
- Punctuality
- Hospitality and accommodation
- Problem-solving abilities
Personal Information
- Willing To Relocate: Would discuss
- Authorized To Work: US for any employer
Websites
Timeline
Letter Carrier
United States Postal Service
07.2019 - 04.2022
Office Manager
CC&D
09.2018 - 04.2019
Owner/Dispatcher
K Hardt Services
11.2014 - 01.2019
Office Manager
Action Fabrication
03.2002 - 06.2016
High School Diploma -
Armwood High School