Kristy Jones
Pansey,AL
Summary
Professional food service manager with strong background in deli operations. Demonstrates expertise in team collaboration, inventory management, and customer satisfaction. Adept at adapting to changing needs and maintaining high standards to achieve results. Known for reliability, leadership, and excellent communication skills.
Overview
11
11
years of professional experience
Work History
Deli Manager
Smith's True value
Ashford, AL
04.2018 - 03.2025
- Managed daily operations of the deli department, including inventory management, ordering supplies, and ensuring product quality and freshness.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Trained and mentored staff, enhancing team performance and improving customer service skills.
- Managed daily operations, ensuring compliance with food safety regulations and quality standards.
- Implemented effective scheduling practices, maximizing workforce efficiency during peak hours.
- Collaborated with store management to achieve overall operational goals, contributing to store success.
- Led team meetings regularly, fostering open communication among staff members about challenges or opportunities for improvement within the department.
Sales Associate
Brunsons
Pansey, AL
01.2014 - 03.2018
- Enhanced customer satisfaction through personalized service and product recommendations.
- Managed inventory levels, ensuring availability of high-demand products.
- Trained and mentored new sales associates on sales techniques and customer engagement.
- Developed visual merchandising displays to optimize product visibility and appeal.
- Established strong relationships with customers, fostering loyalty and repeat business.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
High School Diploma -
Central High School
Fort Pierce, FL05-2002
Skills
- Cash register
- Communication skills
- Phone etiquette
- Customer service
- Cash handling
- Basic math
- POS
- Task delegation
- Employee supervision
- Menu planning
- Promotional sales
- Promotional planning
Timeline
Deli Manager
Smith's True value
04.2018 - 03.2025
Sales Associate
Brunsons
01.2014 - 03.2018
High School Diploma -
Central High School