Kristy Kellogg-Ferris
Kellogg Insurance Agency
Guthrie
16
years of professional experience
Dynamic professional with a proven track record at Kellogg Insurance Agency, excelling in customer service and organizational skills. Enhanced client satisfaction through effective communication and meticulous recordkeeping. Streamlined office operations, resulting in improved workflow efficiency and productivity. Committed to delivering results and fostering positive client relationships.
Work History
Agent
16 Years 1 Month- Assisted clients in understanding insurance policies and coverage options.
- Processed policy applications and renewals with attention to detail.
- Maintained accurate client records using agency management software.
- Responded promptly to client inquiries, enhancing customer satisfaction.
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
Office Manager
16 Years 1 Month- Coordinated office operations to enhance workflow efficiency and employee productivity.
- Managed scheduling and appointment systems, ensuring optimal use of resources.
- Developed and maintained filing systems, improving document retrieval processes.
- Streamlined communication between departments to facilitate project collaboration.
Education
High School Diploma
Skills
Problem-solving skills
Positive attitude
Customer service and care
Problem-solving
Organizational skills
Documenting information
Information documentation
Recordkeeping proficiency
Polite communication skills
Timeline
Agent
Kellogg Insurance Agency
08.2010 - CurrentRead More
Office Manager
Kellogg Insurance Agency
08.2010 - CurrentRead More
Guthrie High School
High School Diploma
Read More