Kristy LaFleur
Orlando,Florida
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy. Organized, dependable and successful at managing a group of individuals with a positive attitude. Willingness to take on added responsibilities to meet organizational, team and academic goals. Strong in oral and written communication skills along with continuously finding ways to improve and engage peers, students and the leadership team.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Education Specialist, Medical Technologist (ASCP)
Orlando Health - Orlando Regional Medical Center
2022.08 - Current
- Create laboratory clinical rotation schedules for Medical Laboratory Science, Phlebotomy and Laboratory Assistant students.
- Opened our first Medical Laboratory Science school at ORMC as an extension of Bayfront Health Hospital in 8/2023. The first 2023-2024 academic class graduated in July 2024.
- Provide positive customer service relationships.
- Collaborate with education preceptors from all lab departments on how to setup, create, train, test and teach the curriculum to students.
- Instruct and teach MLS students based on an approved curriculum.
- Design Education Brief’s that are disseminated internally within the Lab and to all site Providers and Advanced Practice Providers.
- Participate in leadership events to support the laboratory team.
- Collaborate with Orlando Health Laboratories on MLT and MLS student placement schedules in all lab departments.
- Act as a technical resource for the testing departments.
- Coordinate continuing education topics and lectures for credit with Pathology Residents.
- Mentor junior team members to enhance their technical and professional skills.
Supervisor, Medical Technologist (ASCP)
Orlando Health - Dr. P. Phillips Hospital
2020.08 - 2022.08
- Managed operations for Central Processing and Phlebotomy Services.
- Troubleshooted laboratory equipment and served as a resource for the technical team.
- Assisted in training new and current team members.
- Supervised 23 team members over three shifts in a 24/7 operating lab.
- Innovatively worked as part of a team to build Epic health record system.
- Educated staff continuously.
- Effectively communicated with leaders, staff, administration, providers, and vendors.
- Held ongoing team huddles and meetings to disseminate information in real time.
- Demonstrated a positive attitude.
- Proponent for change.
- Complied with laboratory, corporate and regulatory agency policies and procedures.
- Worked as part of a team to successfully move and open an Outpatient Laboratory draw site from an off-site location to a location within the hospital in September 2021.
- Placed work orders for Engineering, Clinical Engineering, and IT as needed.
- Created training, competencies and quizzes for Phlebotomists and Laboratory Assistants.
- Handled telephone calls and emails promptly with great customer services skills.
- Designed job aids and technical resources for Central Processing and Phlebotomy.
Senior Medical Technologist (ASCP), Chemistry Department
Orlando Health - Dr. P. Phillips Hospital
2019.11 - 2020.08
- Performed Urinalysis, Chemistry and Microbiology testing.
- Used many automated laboratory instrumentation and manual methods for testing.
- Performed and submitted monthly Quality Control statistics for all Chemistry instrumentation and control levels.
- Created technical and administrative policies, procedures, and training documents.
- Trained new and current employees as well as Medical Laboratory Science students.
- Designed job aids and technical resources.
- Maintained College of American Pathologists standards and proficiency testing.
- Handled telephone calls and email requests promptly with great customer service skills.
- Managed Chemistry inventory and ordered supplies.
- Utilized Sunrise hospital information system, Cerner laboratory information system, Remisol middleware, MediaLab document control system and Epic Clinical tracker.
- Performed internal audits and competency assessment challenges for technical staff.
- Completed initial and ongoing correlation, linearity, and maintenance for Chemistry.
- Implemented new tests following approved protocols.
- Successfully passed one CAP inspection while in this role.
Ancillary Testing/Point of Care Coordinator
Orlando VA Medical Center
2011.08 - 2019.11
- Managed Point of Care Testing at Orlando VA Medical Center.
- Compiled and submitted Process Improvement and IQCP statistics monthly.
- Created technical and administrative policies, procedures, and training documents.
- Built and maintained positive working relationships.
- Maintained CAP (College of American Pathologists) standards and proficiency testing for all general laboratory and point of care testing programs.
- Handled telephone calls and email requests promptly with great customer service skills.
- Managed inventory and communicated orders.
- Administered initial and ongoing correlation, linearity and maintenance testing for all CLIA waived and non-waived laboratory instruments.
- Monitored temperatures via CheckPoint Monitoring System or manually.
- Formerly on the Safety Committee and worked as an Education Preceptor.
- Trained employees and Medical Laboratory Science students.
- Formerly a SharePoint Champion.
- Built and maintained the intranet web page that houses all Laboratory and Ancillary Testing program policies, procedures, and documents.
- Completed internal audits.
- Participated in a team as a CAP inspector for Point of Care Testing, August/2009, August/2012 and December/2017.
- Successfully passed four CAP inspections for all Point of Care Testing programs.
Chemistry and POCT, Medical Technologist (ASCP)
Orlando VA Medical Center
2009.11 - 2011.08
- Performed Chemistry testing and assisted in POCT.
- Used automated laboratory instrumentation and manual test methods.
- Primary operator for the Siemens Advia 1800 and Centaur Chemistry analyzers.
- Managed Point of Care Testing at Orlando VA Medical Center.
- Compiled and submitted Process Improvement and IQCP statistics monthly.
- Created technical and administrative policies, procedures, and training documents.
- Built and maintained positive working relationships.
- Maintained CAP (College of American Pathologists) standards and proficiency testing for all general laboratory and point of care testing programs.
- Wrote and revised General Chemistry, Centralink, Siemens Advia 1800, and Siemens Advia Centaur instrumentation policies and procedures.
- Handled telephone calls and email requests promptly with great customer service skills.
- Managed inventory and communicated orders.
- Administered initial and ongoing correlation, linearity and maintenance testing for all CLIA waived and non-waived laboratory instruments.
- Monitored temperatures via CheckPoint Monitoring System or manually.
- Formerly on the Safety Committee and worked as an Education Preceptor.
- Trained employees and Medical Laboratory Science students.
- Formerly a SharePoint Champion. Built and maintained the intranet web page that houses all Laboratory and Ancillary Testing program policies, procedures, and documents.
- Completed internal audits.
- Participated in a team as a CAP inspector for Point of Care Testing, August/2009, August/2012 and December/2017.
- Successfully passed four CAP inspections for all Point of Care Testing programs.
Senior Medical Technologist(ASCP), POCT/Generalist
Orlando Health - Dr. P. Phillips Hospital
2004.07 - 2009.11
- Performed Generalist (Chemistry, Urinalysis, Microbiology, Blood Bank, Hematology, Serology, Coagulation) and Point of Care Testing testing and duties
- Previously operated a variety of lab analyzers; Beckman Coulter in Chemistry and Hematology, Dade/Siemens in Coagulation, Urinalysis instrumentation, Slide stainer, Cytofuge and the BACTEC in Microbiology
- Read Hematology blood smears, Urinalysis sediment slides and perform differentials
- Proficient in Blood Bank workups, crossmatches and other blood component preparations
- Assisted in bone marrow aspirations, preparation and send out of specimens
- Requested quotes for lab and point of care testing instruments and reagents
- Monitored all hospital point of care testing to ensure compliance and standardization
- Maintained positive working relationships with medical providers, nurses, and pharmacists
- Created technical and administrative policies and procedures
- Wrote and revised corporate point of care testing policies and procedures
- Monitored reagent inventory
- Performed troubleshooting and repair on all lab and point of care testing analyzers
- Handled telephone calls and emails with great customer service skills
- Developed educational materials; PP slide presentations and handouts
- Facilitated hospital nursing committee and point of care testing liaison meetings
- Tracked, administered and maintained CAP (College of American Pathologist) and Joint Commission on the Accreditation of Healthcare Organizations requirements
- Participated in annual clinical review (ACR) trainings for Superusers
- Successfully passed four CAP inspections while in this role.
- Enhanced patient care by providing timely and accurate test results to clinicians for informed decision-making.
Medical Technologist - Generalist and POCT
Orlando Health - Dr. P. Phillips Hospital
2002.06 - 2004.07
- Performed Generalist (Chemistry, Urinalysis, Microbiology, Blood Bank, Hematology, Serology, Coagulation) and Point of Care Testing testing and duties.
- Contributed to the overall success of the laboratory by maintaining a positive attitude and demonstrating strong teamwork skills in daily interactions with peers.
- Followed laboratory protocols for specimen processing, analysis, and results reporting for all laboratory departments.
- Analyzed laboratory findings to check accuracy of results.
- Enhanced patient care by accurately performing and interpreting laboratory tests in hematology, chemistry, microbiology, urinalysis, serology, and blood bank departments.
- Trained new team members and students.
- Performed quality monitoring of the Point of Care Testing (POCT) instruments within the hospital.
- Analyzed and reviewed POCT quality control data and statistics.
Education
Master of Science in Health Sciences -
University of Central Florida
Orlando, FL05.2008
Bachelor of Science - Medical Laboratory Sciences
University of Central Florida
Orlando, FL05.2002
Associate of Science -
Prairie State College
Chicago Heights, IL05.1999
H.S. Diploma -
Homewood-Flossmoor High School
Flossmoor, IL01.1997
Skills
- Proficient in Microsoft Word, Excel, PowerPoint, Internet, Outlook email and document control systems such as Proquis and MediaLab. Knowledgeable in different Laboratory and Hospital Information Systems such as Cerner, VistA, Sunrise, CPRS and Epic.
- Teamwork and Collaboration
- Problem-Solving
- Academic advising
- Curriculum coordination
- Vendor Relations
- Testing Procedures
- Differentiated Instruction
- Curriculum Development
- Diversity and Inclusion
- Student-Centered Learning
- Safety Protocols
- Classroom Management
- Student Engagement
- Educational technology
- Leadership trained
- Curriculum Planning
- Training facilitation
- Staff Training
- Activity Planning
- Educational leadership
- Lesson Planning
- Microsoft Office
- Education policy
- Higher education
- Blended Learning
- Online Teaching
- Teaching strategies
- Student retention
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Organizational Skills
- Team Collaboration
- Effective Communication
- Adaptability and Flexibility
- Positive Learning Environment
- Decision-Making
- Relationship Building
- Interpersonal and Social Skills
- Student Motivation and Engagement
- Positive Reinforcement
- Team building
- Self Motivation
- Task Prioritization
- Interpersonal Skills
- Analytical Thinking
- Conflict Resolution
- Goal Setting
- Professionalism
- Student Support
- Time management abilities
- Continuous Improvement
- Written Communication
- Team Teaching and Collaboration
- Documentation And Reporting
- Interpersonal Communication
- Schedule Management
- Group and individual instruction
Certification
- Florida State Licensed as a Supervisor Medical Technologist, Orlando, FL, SU37548, 08/2018 to current.
- Certified Clinical Laboratory Medical Technologist II, Orlando, FL, 08/2018
- Florida State Licensed as a Medical Technologist, TN37548, 05/2002
Accomplishments
Recognized for having great interpersonal, written and verbal communication, dependability, trust, positivity and self-motivation. Ability to work independently while being organized and detail oriented. Able to solve problems, create solutions, and multitask. Proficient at performing laboratory testing, educating and training team members and students, coordinating clinical rotation schedules corporate wide and for many MLT/MLS schools, and operating laboratory equipment in hospitals.
Awards
- UCF Medical Laboratory Science (MLS) Program Service Award, 8/2024.
- Orlando VA Customer Service Award, 09/2013
- 2008 Outstanding Student Award, Masters of Health Services Administration
- UCF Dean’s List, 12/2005 - 05/2008
- UCF Dean’s List, 12/1999 - 05/2002
- Prairie State College Dean’s List, 08/1997 - 05/1999
- Prairie State College Academic GPA Scholarship, 05/1997 - 05/1999
Spend time with my family, Play Piano, Workout, Go to the Beach
I enjoy spending time with my family, playing piano, working out to stay healthy and energized and going on vacations to the beach.
Timeline
Education Specialist, Medical Technologist (ASCP)
Orlando Health - Orlando Regional Medical Center
2022.08 - Current
Supervisor, Medical Technologist (ASCP)
Orlando Health - Dr. P. Phillips Hospital
2020.08 - 2022.08
Senior Medical Technologist (ASCP), Chemistry Department
Orlando Health - Dr. P. Phillips Hospital
2019.11 - 2020.08
Ancillary Testing/Point of Care Coordinator
Orlando VA Medical Center
2011.08 - 2019.11
Chemistry and POCT, Medical Technologist (ASCP)
Orlando VA Medical Center
2009.11 - 2011.08
Senior Medical Technologist(ASCP), POCT/Generalist
Orlando Health - Dr. P. Phillips Hospital
2004.07 - 2009.11
Medical Technologist - Generalist and POCT
Orlando Health - Dr. P. Phillips Hospital
2002.06 - 2004.07
Master of Science in Health Sciences -
University of Central Florida
Bachelor of Science - Medical Laboratory Sciences
University of Central Florida
Associate of Science -
Prairie State College
H.S. Diploma -
Homewood-Flossmoor High School
- Florida State Licensed as a Supervisor Medical Technologist, Orlando, FL, SU37548, 08/2018 to current.
- Certified Clinical Laboratory Medical Technologist II, Orlando, FL, 08/2018
- Florida State Licensed as a Medical Technologist, TN37548, 05/2002
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