Kristy Lindsey
Johnson City
Summary
Detail-oriented Patient Care Coordinator with expertise in managing oncology treatment schedules and patient referrals. Proven ability to enhance patient satisfaction through efficient appointment coordination and strong customer relationship management.
Overview
18
18
years of professional experience
Work History
Patient Care Coordinator
Broome Oncology
Johnson City
03.2019 - 02.2026
- Coordinated patient appointments and managed scheduling for oncology treatments.
- Patient care including blood pressure.
- Make patient referrals and schedule tests for patients.
- Answer phones/make appointments.
- Order supplies
Gym Receptionist
Court Jester
Johnson City
02.2015 - 11.2019
- Welcomed and assisted members at the front desk with friendly service.
- Answered phone calls and responded to inquiries about gym services and memberships.
- Provided information on gym policies, promotions, and special events to members.
Receptionist-Surgery Scheduler
Footcare Center
Binghamton
09.2007 - 09.2014
- Answered phone calls and addressed patient inquiries efficiently.
- Processed patient paperwork and ensured compliance with healthcare regulations.
- Handled billing inquiries and facilitated payment processing for services rendered.
- Called insurance companies to ascertain pertinent information regarding policies and payment benefits for patients.
- Created and managed surgical schedules for multiple surgeons.
Education
Business
Johnson City High School
Johnson CitySkills
- Patient scheduling
- Patient referral management
- Oncology coordination
- Healthcare compliance
- Billing processes
- Customer relationship management
- Time management
- Attention to detail
- Problem solving
- Team collaboration
- CPR Certified
References
References available upon request.
Timeline
Patient Care Coordinator
Broome Oncology
03.2019 - 02.2026
Gym Receptionist
Court Jester
02.2015 - 11.2019
Receptionist-Surgery Scheduler
Footcare Center
09.2007 - 09.2014
Business
Johnson City High School