Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kristy Lockett

Houston,TX

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

14
14
years of professional experience

Work History

Customer Service 2

Galveston County Tax Office
11.2022 - 11.2023
  • Greet customers
  • Answer phones
  • Maintain accurate records
  • Utilize computer system for tax payment processing and motor vehicle registration
  • File documents
  • Organize files
  • Provide information related to tax services
  • Issue disability placards
  • Maintain an efficient organized workspace
  • Follow established cash handling procedures

Area Supervisor

Ross Dress for Less
09.2021 - 11.2023
  • Provided ongoing coaching to staff members, promoting skill development and career progression.
  • Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
  • Greet customers
  • Process cash office for bank deposits
  • Ensure smooth front-end operations including cashiering, customer service, and loss prevention
  • Manage the receiving process for merchandise
  • Monitor and maintain the sales floor

Pro Champ Coordinator

Jostens, Inc
02.2010 - 06.2019
  • Entered data, generated reports, and produced tracking documents.
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
  • Gathered and organized materials to support operations.
  • Oversee the production and shipping of professional sports championship rings

Education

Associate of Arts - General Studies

Galveston College
Galveston, TX
05-2023

Skills

  • Effective leadership and communication
  • Team supervision and motivation
  • Commitment to customer satisfaction
  • Proficient in adapting to dynamic environments
  • Accurate cash processing skills
  • Proficient in computer applications
  • Effective decision-making
  • Adaptability to diverse shift schedules

Timeline

Customer Service 2

Galveston County Tax Office
11.2022 - 11.2023

Area Supervisor

Ross Dress for Less
09.2021 - 11.2023

Pro Champ Coordinator

Jostens, Inc
02.2010 - 06.2019

Associate of Arts - General Studies

Galveston College

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