Kristy Mushall
Oconomowoc,WI
Summary
Clever Change Analyst skilled at detecting hidden bottlenecks and previously unforeseen risks in business plans. Provides exceptional foresight into operations by applying vast organizational knowledge and change management experience. Eager to apply hard-earned expertise to designing and executing positively impactful strategies.
Overview
3
3
years of professional experience
Work History
Senior Change Implementation Analyst
Wells Fargo
04.2023 - Current
- Boosted employee engagement during transitions, providing targeted training and support resources.
- Evaluated change impact assessments to ensure successful implementation across departments.
- Championed best practices in change management, resulting in increased efficiency across multiple projects concurrently.
- Empowered employees affected by changes via transparent communication methods that encouraged feedback and fostered a positive work environment.
- Enhanced organizational adaptability by developing comprehensive change management strategies.
Implementation Analyst
FIS
01.2022 - 01.2023
- Collaborated closely with developers to identify potential improvements in software design, leading to more efficient implementations.
- Delivered detailed documentation on implementation processes and procedures, facilitating knowledge transfer across the team.
- Actively participated in team meetings, sharing insights from previous projects that led to improved strategies moving forward.
- Consistently met or exceeded implementation objectives by maintaining a high level of organization and attention to detail.
- Maintained open lines of communication with clients throughout the entire project lifecycle, fostering trust and positive working relationships.
Senior Fraud Analyst
BMO Harris Bank
03.2021 - 02.2022
- Enhanced fraud detection capabilities through continuous improvement of risk models and decision systems.
- Optimized system performance by conducting regular reviews of rules, filters, and thresholds in the company''s fraud detection platform.
- Championed technology advancements like machine learning algorithms to enhance real-time monitoring capabilities for early detection of suspicious activity patterns.
- Evaluated third-party solutions for potential integration into the existing anti-fraud ecosystem, ensuring seamless compatibility with existing infrastructure components while augmenting overall effectiveness levels significantly.
- Played a key role in the development and execution of anti-fraud awareness campaigns aimed at educating employees and customers about common scams and tactics used by malicious actors.
Education
Bachelor of Science - Major in Marketing, Minor in Finance
Concordia University Wisconsin
Mequon, WI12.2018
Skills
- Software Implementation
- Coaching and Mentoring
- User Acceptance Testing
- Business Process Analysis
- Data Analytics
- Knowledge management
- Training and coaching
Timeline
Senior Change Implementation Analyst
Wells Fargo
04.2023 - Current
Implementation Analyst
FIS
01.2022 - 01.2023
Senior Fraud Analyst
BMO Harris Bank
03.2021 - 02.2022
Bachelor of Science - Major in Marketing, Minor in Finance
Concordia University Wisconsin
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