Kristy Ott
Crossville,TN
Summary
Certified Medical Assistant with strong focus on patient care and clinical support. Skilled in administering medications, recording vital signs, and managing patient records. Known for reliability, adaptability, and effective teamwork. Proven ability to collaborate with healthcare professionals to achieve positive outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Johnson Family Medicine
08.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, obtained vitals and prepared patient for physician examinations while maintaining efficient patient flow.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Obtained prior authorizations and scheduled diagnostic testing as ordered by provider.
- Called patient with lab and diagnostic test results in a timely manner.
- Completed patient referrals.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Certified Medical Assistant
Covenant Health - Crossville Medical Group
09.2020 - 08.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Prepared and administered medications to alleviate patient symptoms.
- Obtained prior authorizations and scheduled diagnostic testing.
- Called lab and test results to patients in a timely manner.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
Certified Medical Assistant
MedExpress Urgent Care
11.2019 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Prepared and administered medications to alleviate patient symptoms.
- Performed diagnostic tests accurately, contributing to swift diagnosis and appropriate treatment options.
Certified Medical Assistant
Bayview Physicians
08.2018 - 11.2019
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Taught patients about medications, procedures, and care plan instructions.
- Prepared and administered medications to alleviate patient symptoms.
Certified Medical Assistant
Crossville Medical Group
01.2011 - 08.2018
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
Patient Care Technician
DaVita Dialysis Corporation
05.2006 - 01.2011
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Roane State Community College
Harriman, TNHigh School Diploma -
Cumberland County High School
Crossville, TN01-1996
Skills
- HIPAA Compliance
- Medical Terminology
- Specimens collection and processing
- Patient Scheduling
- Electronic Health Records
- Vital Sign Monitoring
- Patient documentation
- Patient Assessments
- Insurance confirmation
- Immunization Administration
- Sterilization techniques
- CPR
Certification
- Certified Clinical Medical Assistant (CCMA) - National Healthcareer Association (NHA).
Timeline
Certified Medical Assistant
Johnson Family Medicine
08.2024 - Current
Certified Medical Assistant
Covenant Health - Crossville Medical Group
09.2020 - 08.2024
Certified Medical Assistant
MedExpress Urgent Care
11.2019 - 09.2020
Certified Medical Assistant
Bayview Physicians
08.2018 - 11.2019
Certified Medical Assistant
Crossville Medical Group
01.2011 - 08.2018
Patient Care Technician
DaVita Dialysis Corporation
05.2006 - 01.2011
Roane State Community College
High School Diploma -
Cumberland County High School
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