Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kristy Philyaw

Mount Juliet,TN

Summary

Versatile and results-driven professional with extensive experience in warehouse operations, notably with Walmart. Excelled in team leadership and pallet jack proficiency, significantly enhancing department efficiency and customer satisfaction. Demonstrated a strong ability to learn and adapt, achieving performance targets through effective teamwork, collaboration, and a commitment to warehouse safety.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Fulfillment Associate

Amazon
01.2022 - Current
  • Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
  • Demonstrated adaptability by cross-training in multiple job functions within the fulfillment center.
  • Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
  • Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.

Forklift Operator

Fedex
01.2023 - 04.2023
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Operated forklift in compliance with OSHA guidelines and organizational policies.
  • Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
  • Unloaded and stacked materials by raising and lowering lifting devices.

Department Manager

Walmart
09.2016 - 12.2021
  • Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
  • Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
  • Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
  • Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
  • Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
  • Led a team of professionals to consistently achieve or exceed performance targets.

CAP 2 Supervisor

Walmart
09.2016 - 12.2021
  • Demonstrated capacity to guide and oversee a varied team of associates.
  • Skilled in evaluating associate performance, providing feedback, and developing improvement plans.
  • Trained on Electric jack

Education

Graduate Certificate - Cosmetology

Salon Professional Academy
Nashville, TN
06.2021

High School Diploma - High School

Wilson Central High School
Lebanon, TN
05.2017

Skills

  • Teamwork and collaboration
  • Willing to learn
  • Attention to detail
  • Team leadership
  • Product packaging
  • Customer service
  • Flexible schedule
  • Friendly and courteous
  • Order picking skills
  • Issue resolution
  • Time management
  • Detail-oriented
  • Work prioritization
  • Pallet jack proficiency
  • Material handling
  • Packing efficiency
  • Sorting and organizing
  • Order fulfillment
  • Equipment operation
  • Warehouse operations
  • Palletizing
  • Warehouse safety

Certification

Forklift operator

Timeline

Forklift Operator

Fedex
01.2023 - 04.2023

Fulfillment Associate

Amazon
01.2022 - Current

Department Manager

Walmart
09.2016 - 12.2021

CAP 2 Supervisor

Walmart
09.2016 - 12.2021

Graduate Certificate - Cosmetology

Salon Professional Academy

High School Diploma - High School

Wilson Central High School

Similar Profiles

CREATE PROFILE
Kristy Philyaw