Kristy Price
Little River,SC
Summary
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Dental insurance professional with solid track record in streamlining insurance claims and optimizing patient account management. Known for fostering collaborative team environment and consistently meeting practice goals. Valued for adaptability and reliability, with strong skills in patient communication and insurance verification.
Overview
5
5
years of professional experience
Work History
Dental Insurance Coordinator
Kids First Dental
Conway, SC
10.2022 - Current
- Coordinated insurance verification processes to ensure timely patient coverage and reduce claim denials.
- Managed patient records within dental software, maintaining accuracy and compliance with HIPAA regulations.
- Educated patients on insurance benefits, coverage options, and financial responsibility for dental services.
- Collaborated with dental staff to streamline billing practices and improve overall office efficiency.
- Assisted patients in understanding their dental insurance benefits, coverage limits, and out-of-pocket expenses.
- Collaborated with dentists to create treatment plans that optimize available insurance benefits without compromising quality of care.
- Reduced billing errors by consistently verifying insurance eligibility prior to service delivery.
Dental Assistant
North Myrtle Beach Dentistry
North Myrtle Beach, SC
01.2022 - 09.2022
- Assisted in patient preparation for dental procedures, ensuring comfort and efficiency.
- Managed sterilization of instruments adhering to strict infection control protocols.
- Supported dentists during examinations and treatments, improving workflow and patient experience.
- Educated patients on post-operative care and oral hygiene practices to enhance recovery outcomes.
- Scheduled appointments and maintained organized patient records for seamless operations.
- Trained new dental assistants on operational procedures and best practices to ensure consistent performance.
- Collaborated with the dental team to maintain a clean, safe environment compliant with health regulations.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
Dental Assistant
Happy Teeth Dentistry
Myrtle Beach, SC
02.2021 - 12.2021
- Implemented process improvements that reduced patient wait times and increased satisfaction rates.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Education
Associate of Science - Medical Billing And Coding
Horry-Georgetown Technical College
Conway, South Carolina, SC05-2026
Skills
- Insurance processes
- Customer service and assistance
- Insurance claims processing
- Claims
- Insurance verification
- ICD-10 coding
- CPT coding
- Medical billing and coding
- Dental insurance experience
- Medical terminology proficiency
- Teamwork
- Attention to detail
- Time management
Timeline
Dental Insurance Coordinator
Kids First Dental
10.2022 - Current
Dental Assistant
North Myrtle Beach Dentistry
01.2022 - 09.2022
Dental Assistant
Happy Teeth Dentistry
02.2021 - 12.2021
Associate of Science - Medical Billing And Coding
Horry-Georgetown Technical College