Kristy Schwarz
Olney,MD
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Merchandiser
Kohl's
Silver Spring, Maryland
11.2025 - 02.2026
- Organized merchandise displays to enhance product visibility and customer engagement.
- Assisted customers in locating products and provided exceptional service.
- Maintained stock levels by replenishing shelves and managing inventory.
Bartender
Paul’s Oasis
Silver Spring, TN
08.2022 - 09.2025
- Mixed and served a variety of cocktails and beverages for customers.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Assisted customers with drink selections and provided excellent service.
- Performed opening and closing duties including restocking supplies.
- Processed payments accurately using point-of-sale systems for transactions.
- Collaborated with kitchen staff to ensure timely service during busy hours.
- Trained new bartenders on proper techniques and customer service standards.
- Managed inventory levels of spirits, mixers, and garnishes effectively.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Resolved customer complaints in a professional manner.
- Poured wine, beer, and cocktails for patrons.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Trained new bartenders on drink preparation and upselling techniques.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Assisted in setting up the bar for service shift.
- Stocked ice bins and coolers as needed throughout shift.
- Balanced daily registers and generated sales reports for management.
- Collected and organized daily till totals and tips.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Cleansed glasses with sanitizing solution after each use.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Education
Shelby Valley High School
Pikeville, KYSkills
- Visual merchandising
- Inventory management
- Customer engagement
- Product placement
References
References available upon request.
Timeline
Merchandiser
Kohl's
11.2025 - 02.2026
Bartender
Paul’s Oasis
08.2022 - 09.2025
Shelby Valley High School