Overview
Work History
Education
Skills
Timeline
Generic

Kristy Simmons

California,MD

Overview

15
15
years of professional experience

Work History

Bartender

J Alexanders
02.2023 - Current
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Bartender Supervisor

Madrones
01.2020 - 01.2023
  • Enhanced customer satisfaction by efficiently managing staff and promptly addressing guest concerns.
  • Streamlined bar operations for increased efficiency by implementing new inventory management systems.
  • Increased overall revenue with creative drink promotions and themed events.
  • Improved staff performance through comprehensive training programs and regular feedback sessions.
  • Maintained high standards of cleanliness and safety, ensuring compliance with local health regulations.
  • Reduced waste and costs by closely monitoring inventory levels and implementing proper storage techniques.

Bartender/Assistant Bar Manager

Four Season Grille
04.2013 - 04.2015
  • Enhanced customer satisfaction by efficiently preparing and serving beverages in a timely manner.
  • Supported bartenders with essential tasks, resulting in more efficient bar operations.
  • Improved drink presentation by garnishing each beverage with appropriate accompaniments.
  • Stocked and maintained bar inventory, ensuring adequate supplies for busy shifts.
  • Assisted with opening and closing procedures, maintaining a clean and organized workspace.
  • Collaborated with bartenders to create new cocktail recipes, increasing menu variety and appeal.
  • Provided excellent customer service, addressing patron needs promptly and courteously.
  • Ensured compliance with local alcohol regulations through diligent ID checks and responsible service practices.
  • Handled cash transactions accurately, maintaining proper accounting of sales figures.
  • Mastered various mixing techniques, ensuring consistent drink quality across all orders.
  • Increased repeat business by establishing rapport with regular customers through attentive service and personalized recommendations.
  • Streamlined drink preparation by prepping ingredients ahead of time during slow periods.
  • Managed difficult situations diplomatically, resolving disputes between patrons when necessary.
  • Assisted in training new staff members on bar procedures and best practices, improving overall team performance.
  • Maintained a safe working atmosphere by adhering to strict sanitation guidelines throughout the bar area.
  • Contributed to a positive work environment by fostering teamwork among staff members during high-pressure shifts.
  • Communicated effectively with kitchen staff to ensure timely delivery of food orders to patrons at the bar area.
  • Gained extensive knowledge of liquor brands, wine varietals, beer styles, and mixers to provide knowledgeable recommendations for guests.
  • Utilized strong multitasking skills to efficiently manage multiple priorities during peak hours without sacrificing quality or service standards.
  • Participated in promotional events and special occasions at the establishment, assisting in setup and execution to ensure successful outcomes.
  • Learned how to make wide variety of mixed drinks.
  • Assisted in setting up and breaking down bar area for special events.
  • Restocked ice, condiments, and snacks.

Bartender

Bobby Mckey's Dueling Piano Bar
05.2009 - 01.2012
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Collaborated with kitchen staff to develop creative food pairings that complemented beverage offerings.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Developed strong relationships with vendors, negotiating favorable pricing terms for liquor purchases.
  • Contributed innovative ideas for seasonal cocktail menus that attracted new clientele while retaining regulars.
  • Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.

Education

GED -

Maurice J. Mcdonough High School
Pomfret, MD
06.1999

Skills

  • Food Service
  • Suggestive Selling
  • Health codes compliance
  • Engaging personality
  • Organizational ability
  • Complex Problem-Solving
  • Service-oriented mindset
  • Staff Management
  • Creative Mixology
  • Sales expertise
  • Knowledge of craft and microbrews

Timeline

Bartender

J Alexanders
02.2023 - Current

Bartender Supervisor

Madrones
01.2020 - 01.2023

Bartender/Assistant Bar Manager

Four Season Grille
04.2013 - 04.2015

Bartender

Bobby Mckey's Dueling Piano Bar
05.2009 - 01.2012

GED -

Maurice J. Mcdonough High School

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Kristy Simmons