Kristy Stokes

• Direct and optimize all business operations to align with corporate objectives, including planning, coordination, and execution.
• Enhanced operational efficiency by coaching and mentoring staff in management principles, industry standards, company protocols, and technological systems.
• Established and communicated job expectations, and conducted planning, monitoring, and performance appraisals.
• Oversaw labor, overhead, and other cost factors to ensure budget adherence and operational effectiveness.
• Supported sales team and key account managers in client retention and relationship management.

Oversee, manage, and provide coaching to Sales & Tailoring Departments. Received Store Manager of the Year and Store Team of the Year. Month over month we would hit or exceed our monthly goals. Maintained a 98% accuracy rate in annually inventory with over 10,000 SKUs.

• Manage day to day business: Sales, Online orders, associate scheduling & inventory. Along with bookkeeping & other admin responsibilities.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Monitored daily cash discrepancies and inventory
• Maximized sales by ensuring clientele needs are met; Transcended company goals
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Rotated merchandise and displays to feature new products and promotions.
• Managed inventory control, cash control, and store opening and closing procedures.
• Managed purchasing, sales, marketing and customer account operations efficiently.