Kristy Vine
Paris
Summary
To obtain a position where my experience, education, talents and acquired skills will be fully utilized and used to contribute to the success of a company or business; to make a difference at the end of the day to others and for myself.
Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Commercial Lines Underwriter
Capstone Underwriters, LLC
Dallas
04.2024 - Current
- Negotiated coverage, policy pricing and service delivery during meetings with customers, agents, or brokers.
- Stayed up to date on industry standards and underwriting guidelines.
- Evaluated customer needs and provided appropriate solutions based on their individual requirements.
- Applied rating to encourage safe, profitable distribution of risks.
- Utilized effective pricing structures to accomplish business objectives and meet customer expectations.
- Entered and maintained risk information in various information systems.
- Solicited and evaluated insurance applications to approve or decline risks based on company guidelines.
- Maintained updated knowledge through continuing education and advanced training.
- Quote new business P&C, monitor my renewals, endorsements requests and all work that needs to be handled on my accounts
- Help agents with questions they may have regarding risks and exposures via email and phone calls
- Work in the Jetfile management system, use Teams, Outlook, Word, Excel, Levitate and multiple carriers' systems
Commercial Lines Account Manager
Ramey King Insurance
Denton
02.2024 - 04.2024
- Commercial lines account management, specifically real estate accounts
- Developed and maintained relationships with clients to ensure customer satisfaction.
- Assisted customers in filing claims as needed.
- Met with division leaders and consultants to discuss strategies to increase sales.
- Prepared proposals for new business, renewals and endorsements.
- Researched and resolved billing discrepancies in a timely manner.
- Assisted clients with completing claim requests, facilitated prompt response from carriers and followed up with claim status.
- Reviewed client policies and identified areas of potential risk or coverage gaps.
Commercial Lines New Business Underwriter/Producer
Texas Security General Agency
Tyler
03.2023 - 02.2024
- Quote new business P&C, monitor my renewals, endorsements requests and all work that needs to be handled on my accounts
- Help agents with questions they may have regarding risks and exposures via email and phone calls
- I have an assistant and a renewal underwriter on my team that help with managing my book of business
- Work in the AIM management system, use Power BI, Teams, Outlook, Word, Excel and multiple carriers' systems
- Provided guidance on underwriting policies, procedures, and standards to ensure compliance with applicable laws and regulations.
- Maintained accurate records regarding all transactions related to underwriting activities.
- Developed underwriting strategies for new business opportunities.
Commercial Lines Account Manager
Charles Tomberlain Insurance Agency
Longview
06.2015 - 03.2023
- Proficient in AMS 360, Outlook, Word and some Excel
- Responsibilities: Quote and sell commercial insurance and bonds, service accts., answer phones, send certificates & provide excellent customer service- worked remotely for the past 4 years
Licensed Insurance Agent/ CSR
Gans & Smith Insurance Agency
Longview
07.2014 - 06.2015
- Responsibilities: New business and re-writes in Personal lines
- Skills Used: Very good with the public
- Excellent customer service skills
Licensed Insurance Agent/CSR
Buford Redfearn Insurance Agency/Bockmon Insurance
Mount Pleasant
12.2012 - 05.2014
- Responsibilities: Quote and sell commercial insurance and bonds, service accts., answer phones, send certificates & provide excellent customer service
Licensed Insurance Agent-ACSR
Capps Insurance Agency
Mt. Pleasant
11.2010 - 12.2012
- Responsibilities: Quote and sell personal insurance, service accts., answer phones, run reports & provide excellent customer service
Licensed Insurance Agent/CSR
K & S Insurance Agency
Sulphur Springs
03.2009 - 10.2010
- Responsibilities: Quote and sell commercial insurance, service accts., answer phones, send certificates & provide excellent customer service
Education
Basics/Social Work -
Northeast Texas Community College
Northeast, Texas, USHigh School Diploma -
Mt. Pleasant High School
Mt. Pleasant, TXSkills
- Microsoft Office
- AMS 360
- Customer Service
- Personal Insurance
- Commercial Insurance
- Bonds
- Insurance Sales
- Account Management
- Microsoft Outlook
- Underwriting
- Jetfile
- Levitate
Certification
- Personal Lines ACSR, Present
- Property & Casualty License, Current
Additional Information
I take pride in my customer service and work ethic., I am current on my continuing education and my license is in good standing., I am a former CASA volunteer and a former treasurer on the board for The Boys and Girls Clubs of the Big Pines in the East Texas.
Personal Information
- Title: Insurance Professional
- Work Permit: Authorized to work in the US for any employer
Timeline
Commercial Lines Underwriter
Capstone Underwriters, LLC
04.2024 - Current
Commercial Lines Account Manager
Ramey King Insurance
02.2024 - 04.2024
Commercial Lines New Business Underwriter/Producer
Texas Security General Agency
03.2023 - 02.2024
Commercial Lines Account Manager
Charles Tomberlain Insurance Agency
06.2015 - 03.2023
Licensed Insurance Agent/ CSR
Gans & Smith Insurance Agency
07.2014 - 06.2015
Licensed Insurance Agent/CSR
Buford Redfearn Insurance Agency/Bockmon Insurance
12.2012 - 05.2014
Licensed Insurance Agent-ACSR
Capps Insurance Agency
11.2010 - 12.2012
Licensed Insurance Agent/CSR
K & S Insurance Agency
03.2009 - 10.2010
Basics/Social Work -
Northeast Texas Community College
High School Diploma -
Mt. Pleasant High School
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