Kristyn Alderman
Brooklyn,MI
Summary
Experienced Billing Supervisor with background in managing billing operations across diverse industries. Strengths include overseeing accurate invoice generation, addressing customer billing inquiries effectively and implementing process improvements for increased efficiency. Demonstrated ability to lead a team, ensuring compliance with company policies and regulatory requirements while driving revenue enhancement. Proven track record of promoting customer satisfaction through prompt and accurate billing services.
Overview
17
17
years of professional experience
Work History
International Billing Supervisor
Avfuel Corporation
Ann Arb, MI
08.2016 - Current
- Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
- Maximized efficiency, reduced delinquency and increased accuracy of billing department by developing and implementing system and process improvements.
- Collaborated with other departments such as sales and marketing on special projects related to pricing structure updates or promotional campaigns.
- Evaluated accuracy and compliance of all documentation and reports.
- Reviewed employees' work to check adherence to quality standards and proper procedures.
- Interpreted and explained work procedures and policies to brief staff.
- Managed multiple projects simultaneously while meeting strict deadlines.
Retail Merchandiser
Acosta Sales & Marketing
, MI
04.2012 - 07.2016
- Reorganized sales floor to promote sales, displaying high demand products in prime locations.
- Managed customer relationships to ensure satisfaction and loyalty.
- Displayed promotional material such as signs and banners.
- Implemented planograms with precision to maintain brand consistency across stores.
- Developed and implemented innovative merchandising strategies to maximize sales.
- Displayed products to drive sales, using knowledge of consumer and market trends.
Retail Merchandiser
Procter and Gamble Nig
Cincinnati, OH
07.2008 - 04.2012
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Drove sales by developing engaging displays in high-traffic store areas.
- Displayed appropriate signage for products and sales promotions to inform customers of best deals.
- Developed and implemented innovative merchandising strategies to maximize sales.
Education
Some College (No Degree) - Elementary Education
Oakland Community College
Bloomfield Hills, MISome College (No Degree) - Elementary Education
Eastern Michigan University
Ypsilanti, MISkills
- Invoice processing
- Attention to detail
- Customer engagement
- Invoicing proficiency
- Data entry proficiency
Timeline
International Billing Supervisor
Avfuel Corporation
08.2016 - Current
Retail Merchandiser
Acosta Sales & Marketing
04.2012 - 07.2016
Retail Merchandiser
Procter and Gamble Nig
07.2008 - 04.2012
Some College (No Degree) - Elementary Education
Oakland Community College
Some College (No Degree) - Elementary Education
Eastern Michigan University