Summary
Overview
Work History
Education
Skills
Timeline
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Kristyn Dunn

Cleburne

Summary

Dynamic professional with a strong background in customer service and team leadership at Marshalls Department Store. Skilled in time management and activity planning, I excel at fostering supportive environments and enhancing team performance. Proven ability to inspire and mentor others, ensuring both personal and academic success for individuals in various settings.

Overview

4
4
years of professional experience

Work History

Resident Assistant

East Texas Baptist University
05.2025 - Current
  • Attend, participate and contribute in monthly staff meetings addressing resident needs.
  • Serve as an approachable resource for residents seeking advice or assistance with personal or academic issues.
  • Respond to room transfers, incident reports, and maintenance requests.
  • Manage front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

Tennis Camp Instructor

University Of Texas At Austin
06.2024 - 07.2024
  • Coordinated team practices, focusing on strategy, teamwork, and physical conditioning.
  • Guided new coaches through mentorship programs focusing on coaching techniques and player development strategies.
  • Facilitated workshops on sportsmanship, ethics, and healthy lifestyle choices for athletes.
  • Advised athletes on academic requirements and support services to balance sports with education.
  • Used motivational techniques to inspire students to work hard and continuously improve.
  • Taught both individual and group sessions to build abilities in children as young as 5 years old.

Customer Service Supervisor

Marshalls Department Store
07.2021 - 08.2023
  • Handled customer inquiries and complaints, ensuring satisfaction with services provided.
  • Directed phone calls to shorten service time and steer conversations towards targeted solutions.
  • Built and maintained positive relationships with team members and supervisors.
  • Oversaw customer service representatives, providing training and support for improving service levels.
  • Boosted team performance with motivational support, mentoring and job skill coaching.

Education

Bachelor of Science - Criminal Justice

East Texas Baptist University
Marshall, TX
12-2025

Skills

  • Time management
  • Team player
  • Supportive
  • Activity planning
  • Public speaking
  • Policy reinforcement
  • Self-confident

Timeline

Resident Assistant

East Texas Baptist University
05.2025 - Current

Tennis Camp Instructor

University Of Texas At Austin
06.2024 - 07.2024

Customer Service Supervisor

Marshalls Department Store
07.2021 - 08.2023

Bachelor of Science - Criminal Justice

East Texas Baptist University

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