Kristyn Jaycox
Phoenix
Summary
Compassionate professional with extensive experience in care coordination and documentation management. Skilled in implementing individualized support plans and monitoring clients’ health, ensuring optimal outcomes and fostering a supportive environment for client independence.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Respite Care Specialist
Caring Hearts Home Care
Phoenix, AZ
03.2026 - Current
- Implemented care plans tailored to individual client needs and preferences.
- Monitored clients' health conditions, reporting changes to supervisors promptly.
- Assisted clients with daily living activities, promoting independence and dignity.
- Provided companionship and emotional support to enhance client well-being.
- Managed challenging behaviors through positive reinforcement strategies, minimizing stress on both patients and their families.
- Collaborated with families and healthcare professionals to ensure optimal care delivery.
- Maintained accurate records of client care activities and progress notes.
- Received consistent positive feedback from families on the quality of care provided, contributing to a high level of client satisfaction.
Residential Habilitation Specialist
AZA United
Phoenix, AZ
03.2015 - 07.2021
- Developed and implemented individualized support plans for clients with developmental disabilities.
- Facilitated daily living skills training to enhance client independence and quality of life.
- Monitored client progress, documenting outcomes and adjusting interventions as necessary.
- Conducted regular assessments of client progress, adjusting habilitation plans as needed to maximize growth potential.
- Provided transportation to clients for community outings, medical appointments, and other necessary activities, ensuring their access to vital resources and opportunities.
- Provided crisis intervention when necessary, utilizing de-escalation techniques and appropriate resources.
- Developed behavior management plans to address challenging behaviors while fostering positive outcomes for the client's overall wellbeing.
- Supervised and assisted residents with grooming, personal hygiene, meal planning and housekeeping to promote activities of daily living.
Pool Supervisor
Hilton
Phoenix, AZ
02.2010 - 03.2015
- Supervised daily pool operations ensuring cleanliness and safety standards were upheld.
- Trained and mentored staff in customer service excellence and pool maintenance techniques.
- Developed training programs enhancing team performance and operational efficiency.
- Implemented scheduling systems to optimize staff coverage during peak hours.
- Delivered exceptional customer service in high-volume dining settings.
- Managed food and beverage orders, ensuring accuracy and timely delivery.
- Coordinated logistics for diverse events, ensuring seamless execution and client satisfaction.
Education
High School Diploma -
Thunderbird HIgh School
Phoenix, AZSkills
- Home safety evaluation
- Care coordination
- Crisis intervention
- Behavioral support
- Documentation management
- Active listening skills
Certification
- CPR and First Aid Certified
- Level 1 Fingerprint Clearance
- Article 9
Timeline
Respite Care Specialist
Caring Hearts Home Care
03.2026 - Current
Residential Habilitation Specialist
AZA United
03.2015 - 07.2021
Pool Supervisor
Hilton
02.2010 - 03.2015
High School Diploma -
Thunderbird HIgh School