Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
DSP
ARC Herkimer
03.2023 - 10.2023
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Proven ability to learn quickly and adapt to new situations.
Worked well in a team setting, providing support and guidance.
Worked effectively in fast-paced environments.
Managed time efficiently in order to complete all tasks within deadlines.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours across night, weekend and holiday shifts.
Developed and maintained courteous and effective working relationships.
Server
Applebees
07.2022 - 03.2023
Served food and beverages promptly with focused attention to customer needs.
Worked with POS system to place orders, manage bills, and handle complimentary items.
Cultivated warm relationships with regular customers.
Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Set positive tone for entire dining experience as first point of contact for incoming guests.
Bussed and reset tables to keep dining room and work areas clean.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
Explained menu items and suggested appropriate options for food allergy concerns.
Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Independent Contractor
Beauty By Kristyn
09.2017 - 07.2022
Educated patients on treatment options.
Trained new estheticians on proper skin care techniques and safety protocols to develop capabilities of individuals and improve team efficiency.
Advised clients on proper home-care regimens.
Fostered friendly, warm, and exceptional customer experience.
Recommended retail products for at-home use.
Developed customized facial treatments for individual clients to address specific skin care needs.
Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
Prepared skin for makeup application by cleaning, moisturizing and priming.
Demonstrated and explained use of different beauty products to educate customers.
Assessed customer skin tone and complexion to determine appropriate products and materials to use.
Kept up-to-date with style industry standards, trends, and techniques to provide optimal aesthetics services to every client.
Scheduled onsite and offsite makeup appointments for clientele.
Front Desk Receptionist
John Amico Professional Haircare
02.2016 - 09.2019
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments and meetings.
Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Answered multi-line phone system and transferred callers to appropriate department or staff member.
Collected room deposits, fees, and payments.
Completed data entry and filing to keep records updated for easy retrieval.
Trained new team members on company procedures, customer service and issue resolution.
Confirmed important personal and payment information for compliance with security and payment card industry standards.
Confirmed appointments, communicated with clients, and updated client records.
Organized, maintained and updated information in computer databases.