Kritika Kulung
Summary
Experienced with administrative tasks, student support, social media management, and resource management. Utilizes organizational skills and effective communication to maintain smooth operations. Knowledge of adapting to dynamic environments, ensuring timely and accurate completion of duties.
Overview
4
4
years of professional experience
Work History
Student Worker
The University of Toledo Alumni Association
07.2025 - Current
- Serve as the primary point of contact for guests at seasonal university events, including Art in the Mall, delivering a welcoming and professional experience.
- Coordinate with staff on event logistics to support smooth day-of execution.
- Organize materials and maintain efficient workflows throughout event setup and operations.
- Deliver consistent customer service in a fast-paced, high-volume environment.
Student Worker
Erbert and Gerbert's
09.2024 - 04.2025
- Delivered customer service in a fast-paced sandwich shop environment while balancing full-time coursework.
- Assisted with food preparation, order fulfillment, and maintaining a clean and organized workspace.
- Supported daily operations including opening and closing tasks and general store upkeep.
Social Media Specialist
OPPO Nepal
04.2022 - 06.2024
- Managed content calendars across multiple social media platforms to maintain a consistent brand presence.
- Created promotional content and updated website pages in support of marketing campaigns.
- Represented OPPO at smartphone launch events, engaging customers directly and promoting products to live audiences.
- Responded to customer inquiries and contributed to ongoing marketing campaigns.
- Coordinated promotional events and handled related administrative tasks.
Education
Bachelor of Arts - Economics, Marketing Minor
The University of Toledo
Toledo, OH06.2028
Skills
- Marketing and Communications: Customer Service, Written & Verbal Communication, Social Media Management, Event Support, Team Collaboration, Professionalism Problem Solving
- Operations and Administration: Administrative Assistance, Microsoft Office, Organization, Time Management, Multitasking, Attention to Detail, Reliability
- Languages: English, Nepali, Hindi, Mandarin
Websites
AWARDS & HONORS
Valedictorian, Global College of Management (2022)
Timeline
Student Worker
The University of Toledo Alumni Association
07.2025 - Current
Student Worker
Erbert and Gerbert's
09.2024 - 04.2025
Social Media Specialist
OPPO Nepal
04.2022 - 06.2024
Bachelor of Arts - Economics, Marketing Minor
The University of Toledo