Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Krizia Rodriguez

San Antonio

Summary

Results-driven dispatcher skilled in effective communication, schedule coordination, and record-keeping. Proven ability to manage service requests and optimize workflows to enhance team performance.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Dispatcher

Ervin Cable Construction
San Antonio
09.2024 - Current
  • Communicated with field crews to ensure timely job completion.
  • Managed incoming service requests and prioritized workloads effectively.
  • Collaborated with project managers to align resources and timelines.
  • Assisted in maintaining accurate records of dispatch activities.
  • Responded promptly to client inquiries and provided status updates.
  • Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
  • Coordinated the delivery of essential documents to technicians for efficient resolution of customer outages.
  • Handled numerous tickets concurrently, optimizing workflow and maintaining high service standards.
  • Strengthened team performance through consistent coverage of additional shifts.
  • Mastered effective communication with technicians to ensure accurate understanding of technical terminology.
  • Commended technicians for their achievements, enhancing team morale.

Workforce Coordinator

All Out Services
Falfurrias
12.2017 - 10.2019
  • Scheduled and coordinated service calls to ensure timely and efficient workforce operations.
  • Facilitated effective communication among team members to enhance collaboration.
  • Prioritized emergency service calls to ensure timely and efficient response.
  • Addressed workforce issues promptly, ensuring seamless operations.
  • Utilized extensive understanding of oilfield operations to optimize workforce management strategies.
  • Exhibited strong communication skills to enhance workforce coordination efforts.

Court Clerk Supervisor

Brooks County Justice Of The Peace PCT 2
Falfurrias
06.2014 - 08.2017
  • Directed court operations, maintaining adherence to procedural guidelines and enhancing workflow efficiency.
  • Entered traffic ticket data accurately, supporting effective case management.
  • Coordinated interactions with judges, attorneys, and jurors, enhancing courtroom efficiency.
  • Managed phone-based citation payment transactions, ensuring accuracy and compliance with court procedures.
  • Handled phone calls and verified proper ticket documentation.
  • Liaised with defendants to represent the judge's directives effectively.

Phlebotomist

Planned Parenthood
Kingsville
11.2013 - 03.2014
  • Collected blood samples from patients using proper techniques and equipment.
  • Maintained accurate patient records and documentation for safety compliance.
  • Communicated effectively with patients to explain procedures and alleviate concerns.
  • Prepared specimens for laboratory analysis following established protocols.
  • Adhered to infection control practices to maintain a safe environment.
  • Maintained a clean, safe, and organized work environment.
  • Collected specimens from pediatric, adult, geriatric, and special needs patients.
  • Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
  • Maintained fully-stocked phlebotomy cart, carrier and station.

Education

High School Diploma -

Falfurrias High School
Falfurrias, TX
06-2012

Skills

  • Record keeping
  • Schedule coordination
  • Dispatch software
  • Route optimization
  • Effective communication
  • Team collaboration
  • Time management
  • Morale boosting
  • Monitoring field personnel
  • Decision-making
  • Active listening
  • Time management abilities
  • Dispatch coordination

Certification

  • Phlebotomy 2013

Languages

English
Professional
Spanish
Professional

Timeline

Dispatcher

Ervin Cable Construction
09.2024 - Current

Workforce Coordinator

All Out Services
12.2017 - 10.2019

Court Clerk Supervisor

Brooks County Justice Of The Peace PCT 2
06.2014 - 08.2017

Phlebotomist

Planned Parenthood
11.2013 - 03.2014

High School Diploma -

Falfurrias High School

Similar Profiles

CREATE PROFILE