Krupali Navadiya
Elgin,IL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Internship. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Circle K
05.2023 - Current
- Customer Service: Providing support and assistance to customers who have questions, problems, or requests about products or services.
- Inventory Management: Overseeing and controlling a company's product or products stock to ensure proper tracking and availability for customers.
- Customer Relations: Establishing and sustaining positive relationships with customers in order to increase satisfaction and loyalty.
- Promotions and Sales: Promoting and selling items or services, including upselling, cross-selling, and explaining promotions or discounts to customers in order to increase sales income.
Customer Service Associate
Walmart
03.2020 - 08.2021
- Communication: Effectively expressing information and ideas through verbal and written means to encourage clear understanding.
- Time Management: Efficiently planning and prioritizing tasks in order to maximize productivity and fulfill deadlines.
- Building Customer Loyalty: Devising strategies and offering outstanding service in order to establish long-term and loyal customer connections.
- Product Knowledge: A thorough understanding of the company's products or services in order to deliver correct information and suggestions to clients.
- Teamwork: Working together with coworkers and other team members to achieve common goals and provide great service.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction
Cashier
Kohls
11.2018 - 01.2019
- Strong Communication: the ability to effectively express information and ideas, encouraging clear understanding.
- Friendly and Positive Attitude: Approaching interactions with warmth, friendliness, and optimism in order to create a welcoming and enjoyable environment.
Education
Bachelor of Arts - Human Recourse Management
Western Illinois University
Macomb, IL05.2024
Associate of Applied Science - Accounting
Elgin Community College
Elgin, IL12.2021
Skills
- Strong communication and interpersonal skills
- Critical thinking and problem-solving skills
- Time management and Organization
- Adaptability and Flexibility to working environment
- Teamwork and Collaboration
- Quick Learner
- Microsoft Office
Timeline
Customer Service Representative
Circle K
05.2023 - Current
Customer Service Associate
Walmart
03.2020 - 08.2021
Cashier
Kohls
11.2018 - 01.2019
Bachelor of Arts - Human Recourse Management
Western Illinois University
Associate of Applied Science - Accounting
Elgin Community College
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