Krupali Navadiya
Elgin,IL
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Circle K
05.2023 - Current
- Providing support and assistance to customers who have questions, problems, or requests about products or services
- Overseeing and controlling the company's product or products stock to ensure proper tracking and availability for customers
- Establishing and sustaining positive relationships with customers to increase satisfaction and loyalty.
Intern
GAO Tek Inc.
11.2023 - 01.2024
- Headhunting potential candidates, Publishing job advertisements on various job portals
- Hire candidates from various countries since my company are Global Technical Manufacturing Industry
- Sorting candidates profile, reply to applicants' email, screen resumes, schedule interview and conduct interviews, selecting the best candidates which are suitable for the positions needed and onboard the candidates
- Problem solving of each hiring process to centralizes employee-related information, keep track of employee data, job data, and other employment and HR compliance records
Customer Service Associate
Walmart
03.2020 - 08.2021
- Planning and prioritizing tasks to maximize productivity and fulfill deadlines
- Devising strategies and offering outstanding service to establish long-term and loyal customer connections
- Understanding of the company's products or services to deliver correct information and suggestions to clients
- Working together with coworkers and other team members to achieve common goals and provide great service.
Cashier
Kohls
11.2018 - 01.2019
- The ability to express information and ideas, encouraging clear understanding
- Approaching interactions with warmth, friendliness, and optimism to create an welcoming and enjoyable environment
- Greeted customers entering store and responded promptly to customer needs
Education
Bachelor's of Business - Human Recourse Management
Western Illinois University
Macomb, IL05.2024
Associate of Applied Science - Accounting
Elgin Community College
Elgin, IL12.2021
Skills
- Recruiting Life Cycle
- Applicant Qualification
- Microsoft Office
- Recruitment and hiring
- Employee Hiring
- New Hire Onboarding
- Resume Screening
- Interviewing
- Social Media Recruiting
Relevant courses
- Employee Benefits
- Employees Labor Relations
- Human Resources Planning &
Strategy - Human Resource Management in the Legal Environment
- Staffing
- Appraising and Developing Employees
Timeline
Intern
GAO Tek Inc.
11.2023 - 01.2024
Customer Service Representative
Circle K
05.2023 - Current
Customer Service Associate
Walmart
03.2020 - 08.2021
Cashier
Kohls
11.2018 - 01.2019
Bachelor's of Business - Human Recourse Management
Western Illinois University
Associate of Applied Science - Accounting
Elgin Community College
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