Krysia Chalk
Summary
Driven Patient Navigator at Sutter Health, adept in case management and crisis intervention, successfully guiding over 75 patients through their cancer journeys. Skilled in resource navigation and patient advocacy, I fostered strong relationships to enhance care coordination and improve patient outcomes, ensuring a compassionate and supportive environment throughout treatment.
Overview
8
8
years of professional experience
Work History
Patient Navigator
Sutter Health - Ridley Tree Cancer Center
11.2024 - Current
- Managed a caseload of 75+ patients from diagnosis to remission, assisting in care coordination between doctors, departments, facilities and patients.
- Provided logistical and emotional patient care, serving as a first point of contact for cancer patients throughout their treatment.
- Required to maintain knowledge of current treatments, trends in diagnosis and current events to best support my patients both within the medical world and in their day-to-day lives.
Permanent Supportive Housing Case Manager
People Assisting the Homeless, Santa Barbara
04.2024 - 11.2024
- Managed a caseload of 26 high-risk people experiencing homelessness, each with multiple disabilities, as well as their families, achieving monthly HUD participation requirements, as well as PATH internal requirements.
- These tasks included helping clients achieve their housing, financial, health, and personal goals.
- Conducted personal research of local resources to aid clients in achieving their goals, as well as connecting them with our community.
- Maintained accurate records of client interactions utilizing a computerized database system.
Clinical Research Coordinator Intern
University of California, San Francisco - WISDOM Breast Health Study
09.2023 - 12.2023
- Assisted in the enrollment of participants, retrieving of medical records, and recording essential data to help inform the outcome of the study.
- Participated in social media and health communication efforts made by the team, as well as created relatable personas for a WISDOM Community Forum.
- Communicated effectively with investigators, study staff, sponsors, vendors, IRB personnel, and other stakeholders throughout the trial.
Co-Board Member
Feminist Health Justice Collective
06.2022 - 12.2023
- Collaborated with a team of faculty from San Francisco State University and University of California Davis, creating and defining core frameworks for a feminist health justice pedagogy.
- Compiled resources for the database, maintained emails and the website, formatted spreadsheets and documents to keep the team on track, drafted grant proposals, budgeted for expenses and honoraria from grants, and hired an external media production team for our site content.
Student Assistant
San Francisco State University - Women and Gender Studies Department
02.2022 - 05.2023
- Assisted in running the department office by answering questions and helping students and teachers with their various needs.
- Personally created flyers that represent the department, crafted mass emails for students, faculty and alumni updating them on the department's happenings, and assisted in editing the seven-year California State University accreditation review report.
Teaching Assistant
San Francisco State University - Public Health 320: Contemporary Sexuality
09.2022 - 12.2022
- Assisted in facilitating conversation with students about experiences of human sexuality under Professor Ivy Chen, MPH, using knowledge from the class and other writing courses to provide constructive feedback on their work and ideas.
Patient Service Representative
Ridley Tree Cancer Center
01.2021 - 05.2021
- Interacted with patients over the phone and in person, taking detailed messages utilizing clinical knowledge and terminology.
- Scheduled the patients appointments for each doctor, based on triage.
- Trained other Patient Service Representatives on various office administrative duties and tasks as needed.
General Manager & Pastry Chef/Baker
Crushcakes & Cafe
04.2017 - 09.2019
- Maintained the flow of the store, created an inviting and warm environment for employees and guests alike, placed orders with vendors, was in charge of scheduling for the employees, facilitated payroll, handled the stores cash and deposits, mediated any interpersonal employee disputes, and delegated to my team as needed.
Education
Bachelor of Science - Public Health, Women's Health, Women and Gender Studies
San Francisco State University
San Francisco, CA12.2023
Associate of Arts - Biomedical Sciences
Santa Barbara City College
Santa Barbara, CA12.2020
Associate of Science - Biological Sciences
Santa Barbara City College
Santa Barbara, CA05.2019
Associate of Arts - Science and Math
Santa Barbara City College
Santa Barbara, CA12.2018
Associate of Applied Science - Certified Nursing Assistant
Santa Barbara City College
Santa Barbara, CA06.2016
Skills
- Homeless Management Information System (HMIS)
- Epic
- Zoom
- Microsoft Office
- RightFax
- Adobe
- Google Applications
- Case management
- De-escalation
- Crisis intervention
- Housing Stability Plans
- VI-SPDAT
- Coordinated Entry System (CES)
- CPR and First Aid certified
- Medical charting
- Clinical Research Coordination
- Interpersonal communication
- Competency in Medical Terminology
- Public Health Program Design
- Budgeting
- Grant writing
- Outreach
- Triage
- Crisis intervention
- Resource navigation
- Patient confidentiality and data security
- Critical thinking
- Time management
- Payroll
- Deposits
- Scheduling
- Patient advocacy
- Employee management
- Delegation
- Customer service
References
References available upon request.
Timeline
Patient Navigator
Sutter Health - Ridley Tree Cancer Center
11.2024 - Current
Permanent Supportive Housing Case Manager
People Assisting the Homeless, Santa Barbara
04.2024 - 11.2024
Clinical Research Coordinator Intern
University of California, San Francisco - WISDOM Breast Health Study
09.2023 - 12.2023
Teaching Assistant
San Francisco State University - Public Health 320: Contemporary Sexuality
09.2022 - 12.2022
Co-Board Member
Feminist Health Justice Collective
06.2022 - 12.2023
Student Assistant
San Francisco State University - Women and Gender Studies Department
02.2022 - 05.2023
Patient Service Representative
Ridley Tree Cancer Center
01.2021 - 05.2021
General Manager & Pastry Chef/Baker
Crushcakes & Cafe
04.2017 - 09.2019
Bachelor of Science - Public Health, Women's Health, Women and Gender Studies
San Francisco State University
Associate of Arts - Biomedical Sciences
Santa Barbara City College
Associate of Science - Biological Sciences
Santa Barbara City College
Associate of Arts - Science and Math
Santa Barbara City College
Associate of Applied Science - Certified Nursing Assistant
Santa Barbara City College
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