Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
3
3
years of professional experience
Work History
Precertification Specialist/VA & Workers Comp
Mississippi Orthopaedic Institute
11.2022 - Current
Organized and maintained patient chart filing system to promote quick data finding for staff.
Resolved discrepancies with client applications to verify eligibility.
Assisted with medical coding and billing tasks.
Managed office logistics by scheduling appointments, maintaining files as well as collecting payments.
Analyzed trends in denials or authorization delays to identify opportunities for improvement within our precertification department.
Increased accuracy of submitted claims through meticulous attention to detail in verifying insurance eligibility and benefits.
Streamlined precertification processes by implementing efficient tracking systems and prioritizing urgent cases.
Enhanced interdepartmental collaboration through effective communication with case managers, physicians, and billing departments.
Conducted thorough follow-ups with insurance companies, ensuring timely receipt of authorization numbers for approved services.
Daycare Opening Manager
Ovation Learning Center
12.2020 - 11.2022
Implemented curriculum to enhance classes with learning-focused activities.
Actively encouraged children to develop their communication, problem-solving and social skills.
Implemented age-appropriate curricula to meet needs of young learners.
Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
Guided students to develop social, emotional and physical skills.
Provided a safe and nurturing environment for children, regularly monitoring indoor and outdoor spaces for potential hazards.