Krysta Steigler
Reno,NV
Summary
Hospitality leader with 20+ years of experience delivering exceptional guest experiences, leading high-performing teams, and overseeing daily operations in fast-paced, high-volume environments. Proven track record of progressive leadership from bartender to general manager, with strengths in staff development, operational efficiency, customer satisfaction, and business performance. Known for calm problem-solving, hands-on leadership, and the ability to manage people, processes, and pressure with confidence.
Overview
1
1
Certification
Work History
Good Time Design, LLC
Cerveza Jack's
2018 - 2025
General Manager: 2023-2025
Directed all aspects of venue operations including staffing, scheduling, inventory, budgeting, audio/video, guest experience, and compliance. Led management and hourly teams while driving performance and accountability.
Assistant General Manager: 2022-2023
Supported daily operations, hiring, training, labor control, and financial oversight. Served as manager-on-duty resolving guest and operational issues.
Bar Supervisor: 2020-2021
Supervised bar operations, managed inventory, vendor orders, trained staff, and ensured service standards in a high-volume environment.
Bartender: 2018-2019
Delivered exceptional guest service, exceeded sales goals through upselling, and maintained alcohol service compliance.
Texas Roadhouse
Administrative Assistant
2013 - 2018
Supported management with bookkeeping, staff coordination, training, operational reporting, and process improvement initiatives.
CAMCO - Property Management
Administrative Assistant
2012 - 2014
Provided administrative and financial support including tenant communication, invoice processing, accounts payable/receivable, vendor coordination, and office operations.
Resort at Squaw Creek
Licensed Massage Therapist
2008 - 2013
Delivered client-focused therapeutic services in a luxury resort setting while supporting spa operations, guest relations, and marketing.
Education
Massage Therapy Program -
Concorde Career Institute
San Bernardino, CA01-2006
High School Diploma -
Hemet High School
Hemet, CA 01-2005
Skills
- Hospitality & Guest Experience Management
- Team Leadership, Hiring, & Staff Development
- Scheduling, Labor Control, & Payroll Support
- Conflict Resolution & Guest Recovery
- Operational Efficiency & Process Improvement
- Sales Growth, Upselling, & Revenue Strategy
- Inventory Management, Cost Control, & Budgeting
- Cash Handling & Financial Reporting
- HR Compliance, Policy Enforcement, & Coaching
- Event Coordination & Live Music Scheduling
- A/V, Stage Setup & Production Troubleshooting
- Vendor Relations & Administrative Support
Certification
- CPR & First Aid Certified
- ServSafe Food & Alcohol
- Animal CARE Volunteer
Timeline
Good Time Design, LLC
Cerveza Jack's
2018 - 2025
Texas Roadhouse
Administrative Assistant
2013 - 2018
CAMCO - Property Management
Administrative Assistant
2012 - 2014
Resort at Squaw Creek
Licensed Massage Therapist
2008 - 2013
Massage Therapy Program -
Concorde Career Institute
High School Diploma -
Hemet High School