Krysta Williams
Polk City ,FL
Summary
Proven to excel in high-pressure environments, I enhanced patient satisfaction at Lakeland Regional Hospital by leveraging my phlebotomy techniques and empathetic care. Skilled in vital signs monitoring and fostering team collaboration, I consistently deliver quality service, evidenced by training new hires and cultivating relationships with regulars at Smokin Jim’s BBQ. I need a chance to further my education and career and I believe this opportunity would give me the chance to show my skills.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Smokin Jim’s BBQ
09.2022 - 06.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
Patient Care Technician
Lakeland Regional Hospital
Lakeland, FL
06.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
- Maintained clean and safe environment to promote patient safety and comfort.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
- Responded to patient requests for supplies and personal comfort items such as extra blankets.
- Delivered compassionate end-of-life care, offering comfort and dignity to patients in their final stages.
Education
High School Diploma -
Auburndale Senior High School
Auburndale, FL05.2023
Skills
- Vital signs monitoring
- Patient Observation
- Blood Glucose Testing
- Infection control standards
- Blood Glucose Monitoring
- Catheter Care
- ADL support
- Phlebotomy Techniques
- Feeding Assistance
- Adaptable
- Professional Bedside Manner
- Patient Services
- Patient Education
- EKG Interpretation
- Mobility Assistance
- Sterilization techniques
Certification
Basic Life support (CPR and AED)
Additional Information
Applied for Hillsborough Community College
Will begin spring of 2025
Majoring in Radiology Technologist
Timeline
Patient Care Technician
Lakeland Regional Hospital
06.2023 - Current
Server
Smokin Jim’s BBQ
09.2022 - 06.2023
High School Diploma -
Auburndale Senior High School