Krysta Williams
Polk City
Summary
Throughout my career, I have consistently demonstrated dedication to every job I undertake. I excel in customer interactions, maintaining a calm demeanor under pressure. My attention to detail and strong work ethic ensure high-quality results. I am also highly adaptable and eager to learn new skills and trades to contribute effectively to any team.
Overview
3
3
years of professional experience
Work History
Patient Care Technician
Lakeland Regional Health Medical Center
06.2023 - Current
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
- Fostered strong relationships with colleagues, contributing to a collaborative work environment and prioritizing staff members' teamwork.
- Reduced stress for patients and families through effective communication and empathetic support.
- Improved patient satisfaction with attentive communication and responsiveness to needs.
- Proficient with computer skills and typing.
Server
Smokin Jims BBQ
09.2022 - 06.2023
- Demonstrated excellent communication skills when interfacing with customers over the phone or in-person, resulting in positive feedback and repeat business.
- Managed multiple orders simultaneously while maintaining attention to detail.
- Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
- Improved customer loyalty by addressing any concerns or issues promptly and professionally, offering solutions that align with company policies while satisfying guest expectations.
- Increased repeat customer rates by providing friendly and attentive service, making every interaction pleasant.
Warehouse Worker
Partner Marketing Group
07.2022 - 01.2023
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
Education
Associate of Arts - Medicine
Hillsborough Community College
Tampa, FL05-2027
High School Diploma -
Auburndale Senior High School
Auburndale, FL05-2023
Skills
- Adaptable
- Fast Learner
- Great Computer Skills
- Great Customer Service
- Multi-Line Phone Management
- Team collaboration
- Great Multi-Tasking Skills
- Willingness to Learn New Things
- Clear communication
- Data entry
Timeline
Patient Care Technician
Lakeland Regional Health Medical Center
06.2023 - Current
Server
Smokin Jims BBQ
09.2022 - 06.2023
Warehouse Worker
Partner Marketing Group
07.2022 - 01.2023
Associate of Arts - Medicine
Hillsborough Community College
High School Diploma -
Auburndale Senior High School
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