Sulekha Ali
Hopkins,MN
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
10
10
years of professional experience
1
1
Certification
Work History
PATIENT CARE TECHNICIAN
Allina Health
09.2024 - Current
- Collaborated closely with multidisciplinary teams for optimal patient outcomes.
- Monitored patient condition and reported changes to the nursing staff.
- Communicated with patients to ascertain feelings and needed for assistance and social and emotional support.
- Fostered mobility with regular turning, positioning, and ambulating of patients.
- Kept patient information confidential to protect organization's value.
- Organized patient information in an accurate and timely manner for medical records.
- Gathered information from nurses and physicians about patient condition and treatment plans.
- Provided emotional support to family members during times of stress.
- Checked vital signs and recorded intake information to monitor patient stability.
PHLEBOTOMIST
Allina Health
10.2023 - Current
- Built the ability to recognize and respond to difficult or unusual patient situations.
- Explained fluid and tissue collection procedures to patients.
- Efficiently managed multiple tasks simultaneously while maintaining attention to detail.
- Used handheld system to identify patients, indicate specimen collection status, and generate specimen collection labels.
- Maintained excellent communication skills to provide comfort for patients during the collection process.
- Provided appropriate guidance and instruction to other healthcare personnel about specimen collection techniques.
- Performed venipuncture procedures with accuracy and precision.
LABORATORY TECHNICIAN
Allina Health
06.2024 - 09.2024
- Adhered to and enforced stated safety policies and procedures.
- Inspected finished products for quality and compliance.
- Identified abnormal test results to refer to laboratory scientist for further review.
- Expedited critical testing results without compromising sample validity or quality assurance.
- Tracked and organized specimens for immediate retrieval and testing.
- Performed routine laboratory tests and analyses in support of research objectives, ensuring accuracy and precision of results.
- Calibrated, validated and maintained laboratory equipment.
CASHIER
Fried Rice Express
12.2018 - 03.2020
- Followed safety standards for handling hazardous materials such as chemicals or cleaning products.
- Provided excellent customer service by greeting customers and offering assistance.
- Utilized problem solving skills to effectively handle difficult situations.
- Assisted with closing duties such as counting money and reconciling receipts.
- Arranged and restocked displays and merchandise racks to maintain store appearance.
- Used POS system to complete purchases for customers.
- Kept up-to-date on new products, services, promotions, and pricing structures.
- Resolved customer complaints in a timely and professional manner.
- Trained new cashiers in the use of cash registers and processing payments.
PHARMACY TECHNICIAN
Cvs Pharmacy
02.2016 - 03.2017
- Established and maintained patient profiles, included lists of medications taken by individual patients.
- Complied with state regulations to maintain safe, clean pharmacy.
- Used aseptic technique to transfer medication from vials to sterile, disposable syringes.
- Cleaned equipment and sterilized glassware to maintain safe and sanitary conditions.
- Processed claims for third-party prescription services.
- Selected appropriate medicine and measured dosages to fill prescriptions under pharmacist direction.
- Established and maintained patient profiles.
- Demonstrated knowledge of pharmaceutical terminology including generic and brand names and abbreviations.
Education
Bachelor of Arts - Criminal Justice
Metropolitan State University
St. Paul, MN, US05-2026
Associate of Science - PEACE OFFICER PROGRAM- POST
Hennepin Technical College
Minneapolis, MN05-2026
Associate of Science -
Dallas College
Dallas, Texas05-2025
High School Diploma -
MacArthur High School
Irving, TX12.2015
Skills
- Administrative support skills
- Customer engagement
- Front-office management
- Accounting/Bookkeeping
- Quick and effective
- Bilingual communication skills
- Adaptable
Certification
Certified Phlebotomist
Timeline
PATIENT CARE TECHNICIAN
Allina Health
09.2024 - Current
LABORATORY TECHNICIAN
Allina Health
06.2024 - 09.2024
PHLEBOTOMIST
Allina Health
10.2023 - Current
CASHIER
Fried Rice Express
12.2018 - 03.2020
PHARMACY TECHNICIAN
Cvs Pharmacy
02.2016 - 03.2017
Bachelor of Arts - Criminal Justice
Metropolitan State University
Associate of Science - PEACE OFFICER PROGRAM- POST
Hennepin Technical College
Associate of Science -
Dallas College
High School Diploma -
MacArthur High School