Summary
Overview
Work History
Education
Skills
Certification
Timeline
Krystal Allen

Krystal Allen

Durham,NC

Summary

Host highly effective at anticipating and accommodating customer needs. Friendly, punctual and enthusiastic team player. Focused server successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours. Restaurant Server with over 12 years in the food and beverage industry. Fine dining expert and cheese connoisseur with extensive wine knowledge. Hotel dining and catering professional versed in guest services food and beverage operations. Experienced in large scale events, as well as intimate gourmet dining and afternoon tea services.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Banquet Server

Greenbrier Solutins
4819 Imperial Blvd
06.2016 - Current
  • Consistently provided professional, friendly and engaging service.
  • Set dining tables according to type of event and service standards.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Proactively prepared for large parties and reservations, anticipating planning and staffing needs.
  • Assisted with the BBQ station, banquet setup and service, patio area service, dishwashing and packaging food for take-out.
  • Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
  • Continually monitored dining rooms for seating availability, service, safety and well-being of guests.

Host/Server

Applebee's
Mt Moriah Rd Durham NC
09.2015 - 11.2016
  • Maintained clean dining room, lobby and service areas at all times.
  • Consistently provided professional, friendly and engaging service.
  • Displayed enthusiasm and knowledge about the restaurant's menu and products.
  • Warmly greeted and promptly seated guests.
  • Arranged dining area for parties with multiple gueasts

Education

S.T.A.R.T Certification - Hospitality

Wake Technical Community College
2015

BA - Business Administration Hospitality

Strayer University
Current

Skills

  • Organized and efficient server
  • Quick problem solver
  • Thrives in fast-paced environment
  • Committed team player
  • Courteous, professional demeanor
  • Up-selling capability
  • Top-tier, full-service dining background
  • Flexible schedule capability

Certification

S.T.A.R.T Certification

Timeline

Banquet Server - Greenbrier Solutins
06.2016 - Current
Host/Server - Applebee's
09.2015 - 11.2016
Wake Technical Community College - S.T.A.R.T Certification, Hospitality
Strayer University - BA, Business Administration Hospitality

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Krystal Allen