Krystal Browning
Denver,Colorado
Summary
To provide outstanding communication and initiative as an employee of UCHealth
Overview
17
17
years of professional experience
Work History
Assistant Store Manager
Murphy Express
Littleton, CO
06.2024 - Current
- Assisted in training and mentoring new staff on store operations and customer service protocols.
- Implemented inventory management systems to enhance stock accuracy and reduce discrepancies.
- Coordinated daily store activities to ensure optimal workflow and customer satisfaction levels.
- Developed promotional displays and merchandising strategies to drive sales and improve product visibility.
- Oversaw cash handling procedures to maintain financial accuracy and compliance with company policies.
- Fostered a positive work environment through effective communication and team-building initiatives.
- Led staff meetings focused on performance improvement, goal setting, and operational efficiency enhancements.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Patient Access Specialist
UCHEALTH
01.2021 - Current
- Schedules patients for future appointments, Performs reception duties to including answering phones, mail, emails, printers, Determines/accepts payments, co-pays, and deductibles in EPIC Hospital Billing, Reversing and correcting copay discrepancies in EPIC Revenue for UCH and UPI copays, Manages and resolves items that come into our work queues, Communicates with referring doctors’ offices, clinical depts. and other appropriate personnel for PHI exchange and scheduling.
Prep Cook
Eating Recovery Center of Denver
01.2019 - 01.2021
- Prepares daily meals from scratch according to daily dietitian, as well as production needs for facility, staff and patients.
- Following recipe recommendations, Works within a time limit, executing multiple tasks at once, Performs inventory management to meet food waste reduction goals, Decrease food “danger zone” limits in accordance with Food Safety, and Inspection Service guidelines, Onboards and educates new staff of procedures and protocols.
Prep Cook
Balfour Senior Living
01.2017 - 01.2019
- Communicated clearly with staff and management on needs of memory care and assisted living buildings, Provided accurate inventory count and dispersed to appropriate locations, Consistently worked independently completing tasks for memory care and assisted living buildings, Excelled in providing one-on-one needs to residents, Compassionate, efficient, and reliable team player, Communicated unusual circumstances in residents’ conditions to appropriate leadership.
Head Prep Cook
Maxs Wine Dive
01.2014 - 01.2018
- Trained and educated new staff on appropriate procedures and protocols, Advised customers on potential allergens and dietary suitability of numerous dishes, Worked collaboratively with other members of my team to ensure prompt and efficient service, Providing friendly and warm welcome to customers as needed, Managed small team of prep cooks, Followed all health, sanitary, and nutrition guidelines and regulations.
Medical Records Assistant
Autumn Heights, LLC
01.2009 - 01.2014
- Maintained confidential patient records and was responsible for billing and coding visits, Maintained master patient index by completing daily audit trail, Retrieved medical records by following chart out procedures, Delivered patient charts to appropriate personnel as needed, Responded to correspondence requests from various departments.
Education
BS - Science
Colorado Technical University
Denver, CO03-2026
Skills
- Critical thinker
- Detail oriented
- Mentor
- Self starter
- Adaptable
- Efficient
- Team player
- Customer service experience
- Leader
- Responsible
Timeline
Assistant Store Manager
Murphy Express
06.2024 - Current
Patient Access Specialist
UCHEALTH
01.2021 - Current
Prep Cook
Eating Recovery Center of Denver
01.2019 - 01.2021
Prep Cook
Balfour Senior Living
01.2017 - 01.2019
Head Prep Cook
Maxs Wine Dive
01.2014 - 01.2018
Medical Records Assistant
Autumn Heights, LLC
01.2009 - 01.2014
BS - Science
Colorado Technical University