Joseph Judice
Oxnard,CA
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
8
8
years of professional experience
5
5
Certification
Work History
Assistant Store Manager
Petco
Port Hueneme, CA
2023.07 - Current
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Developed and maintained relationships with customers and suppliers through account development.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Inventory Manager
Envision Ford Lincoln Of Oxnard
08.2022 - Current
- Created and updated regular inventory reports and records.
- Designed and implemented successful inventory control system to track inventory levels and optimize stock levels.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Collaborated with manufacturing and supply chain management.
- Maintained sufficient inventory levels to meet customer demands at all times.
Service Advisor
Vista Ford Lincoln Of Oxnard
01.2018 - 08.2022
- Educated customers regarding regular maintenance protocols to preserve vehicle condition.
- Examined service history and provided initial inspection of vehicle to identify issues.
- Maintained high customer satisfaction standards to meet or exceed targeted CSI
- Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Sandwich Artist
SUBWAY®Restaurants
09.2017 - 01.2018
- Kept workplace clean and organized in line with restaurant policies.
- Greeted guests, promoted specials, and took orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Accurately operated cash register to process customer payments.
Host
Mi Pueblo Mexican Grill
06.2016 - 09.2017
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Completed daily side work and opening and closing duties without fail.
- Answered phone calls to take orders, give information and document reservations.
Education
Associate of Applied Science - Automotive Technology
Oxnard College
Oxnard, CASkills
- Resource Management
- Traffic Management
- Process Improvement
- Relationship Builder
- Critical Thinker
- Initiative and Self-Motivating
Certification
- Certified Lvl III Commercial Account Manager
- Certified Lvl II Financial Services Manager
- Certified Lvl II CX Remote Experiences Coordinator
- Certified lvl II Service Advisor
- Certified Lvl II Quicklane Technician
Timeline
Assistant Store Manager
Petco
2023.07 - Current
Inventory Manager
Envision Ford Lincoln Of Oxnard
08.2022 - Current
Service Advisor
Vista Ford Lincoln Of Oxnard
01.2018 - 08.2022
Sandwich Artist
SUBWAY®Restaurants
09.2017 - 01.2018
Host
Mi Pueblo Mexican Grill
06.2016 - 09.2017
- Certified Lvl III Commercial Account Manager
- Certified Lvl II Financial Services Manager
- Certified Lvl II CX Remote Experiences Coordinator
- Certified lvl II Service Advisor
- Certified Lvl II Quicklane Technician
Associate of Applied Science - Automotive Technology
Oxnard College
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